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when i logged in to my customer portal account, i found the serial number in the cad admin dashboard showed with 16 digits not 24

Question asked by Hazem Taha on Jan 11, 2016
Latest reply on Jan 12, 2016 by Deepak Gupta

when i logged in to my customer portal account, i found the serial number in the cad admin dashboard showed with 16 digits not 24.

so,

why and when it is used 16 digits instead of 24 ?

what is the difference between 24 digit and 16 ?

is there any option to preview the full 24 digits ?

 

anybody knows ?

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