Background downloader informs me 2016 sp1.0 is downloaded and ready to install, but selecting the "install now" option results in nothing; no error messages, no result of any kind that I can see. Any insight?
Possible clue: I have 2013 through 2016 versions all installed. When I open 2016, go to help, and check for updates, then try to upgrade to 2016 sp1.0 that way, it opens the 2013 installation manager and wants to upgrade 2013. Need to do some house cleaning? (feedback welcome)
That sounds like a plausible reason for the problem. Please let us know if the house cleaning helps.
Try to disable (UAC) user account control
disable also your firewall
then install again
Retrieving data ...