4 Replies Latest reply on Nov 20, 2015 2:42 PM by Richard Bremmer

    Cannot login to EPDM Vault after Solidworks 2016 upgrade (new net lic mgr too)

    Todd Frahm

      We've run into a problem accessing our EPDM vault since upgrading from SW2015 to SW2016 licensing server.

       

      We've been using EPDM in our SW2015 environment for about 5 months.  We have unique SWNetLicense servers for SolidWorks and EPDM, per suggestion from our installers.  When I upgraded from SW2015 to SW2016 earlier this week, I brought a new VM server up for the SWNetLicense manager.  I imported our SW license into it and the SW2016 applications are working as expected. But, after doing this, nobody can login to the EPDM vault.  The error message when I try to manually login (with the login menu option) is this:

      SolidworksEPDMLoginError.png

       

      I've looked on the Solidworks user portal, but cannot see a EPDM 2016 version available for download.  I'm wondering if this is trying to tell me that I need to install the same version of the license manager used for Solidworks on the EPDM SWnetlicense manager server.

       

      Any thoughts on how to resolve this are appreciated.  Thank you in advance.

       

      Todd