AnsweredAssumed Answered

Solidworks License Manager Failed To Transfer

Question asked by Jamie Hynes on Nov 16, 2015
Latest reply on Nov 16, 2015 by Chris Michalski


We are using Solidworks in our school but we where having some trouble with out servers so today we tried migrating servers across to new kit.


I was aware that I needed to transfer the Solidworks License across to get it to work on the new server but when I attempted this it came back with an error. Now both my old server and my new server say they don't have a license key. The problem is when I go to install the key its greyed out and states that its still in use. I can't now transfer it or deactivate it because neither of the servers have they key installed now.


I've sent an email to Solidworks (Waiting for a response) but I could do with getting this working again today as its holding back the server migrations.


Thankyou for any help.