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parasolids export/import

Question asked by John Kreutzberger on Nov 11, 2015
Latest reply on Nov 11, 2015 by Alin Vargatu

I sent a parasolids file of one of my mold designs to a customer that uses SW. (File size is smaller and easier to email.) I use sub-assemblies. Upon import on his end, he is telling me that he cannot see any parts. He tells me the subassemblies are empty. I have never heard of this. What could he (or I) possibly be doing wrong?