Hello I have a question on 3D XML Player version 16.7.14143, after I install this software on Windows 7 64 bit operating system
using internet explorer 11, I got this error, "3DXML Player has stopped working" and " CAT3DXML Optimizer has stopped working,
May I know what this issue all about and how to resolved this?
Hi Ronelio,
Your graphics card and driver might not support the 3DXML Player. Please make sure you're using a graphics card that supports Hardware OpenGL and that your driver is up-to-date.
3D ContentCentral no longer uses the 3DXML Player for 3D Previews; it has switched to the eDrawings WebGL viewer that does not require any plug-ins. What website are you using the 3DXML PLayer with?