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Where-used not working

Question asked by Jeff Holliday on Sep 26, 2007
Latest reply on Oct 31, 2007 by Steve Ostrovsky

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We have the pdmw vault from a company we recently acquired. I just made a change to one of the parts in the vault with no problem.

Now I have been asked to change the part number of the part. Before proceeding I used pdmw workgroup to do a "where-used" for the part so I had an idea of the ramifications would be of changing a part number. It did not return any places that the part was used in. However, if I go to one of the other top assemblies in which the part is used there is an icon showing that it "resides in another project but is referenced by this project".

Why won't these upper assemblies show in the part's "where-used" tab?

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Steve Ostrovsky Sep 26, 2007 2:49 PM
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Did you check which revision of the part you had showing in the Document Info? If you had Rev B showing and all the assemblies were using Rev A, then it wouldn't return any results in the Where Used.

Also, if you look at the References tab for one of those assemblies and double click on the part in question, it will pull it up in the Doc Info dialog. Then click on the Where Used and you should see at least the assembly you just came from.

Hope this helps.
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- Jeff Holliday @ Steve Ostrovsky on Sep 26, 2007 4:04 PM
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  You are correct in your suggestions.
  
  My concern is that I cannot click on a part in the part in the vault, open the document information window and reliably see a list of the upper-level assemblies which use that part. I did check whether the revision level seems to make a difference and it does not seem to matter.
  
  My VAR found that this has been assigned an SPR. I was just hoping to find a work-around.
  
  Thanks!
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Steve Ostrovsky Sep 27, 2007 1:15 PM
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If this is happening with every part, then I would be very concerned. Make sure your VAR stays on this if that's the case.

If this is an isolated incident, I have seen where restarting the vault with Validate turned on has helped fix problems. I don't think there are any workarounds with PDMWorks since it is what it is. Either the Doc Info is going to find the back end links or they don't exist. I've never seen it do something like this.
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- Thomas RAGE @ Steve Ostrovsky on Oct 29, 2007 12:12 PM
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  Hello Jeff and Steve!
  
  I'm head mechanical engineer on a french company so sometimesmy english cannot be correct .
  I have the same problem "where-used" not working. You cansee on my attach file (sldrx.wmv and pictures).
  
  Explanation : The assembly "Ensemble servoréducteurMDD-9.sldasm" and the part "Papier MDD-9.sldprt" arenot used in the vault (Image 1.1 and 2.1) but when I extract theold revision assembly "MDD-9.sldasm", the vault takethe assembly and the part not used (image 1.0 and 2.0).
  
  Bye
  Attachments
  - SPR 396861.zip2.2 MB
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Steve Ostrovsky Oct 31, 2007 4:18 PM
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Thomas - It's hard to tell from the video and the screen shots, but I couldn't tell if the MDD-9.sldasm assembly was being used in any other assembly. Even though the "Where Used" is blank, you can go look at the parent assembly in the Vault and see if the MDD-9.sldasm is listed under it as a sub-assembly.

I've rarely seen this as a problem, so I would handle it as a tech support issue and call your reseller - that's what they are here for.
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