AnsweredAssumed Answered

EPDM SMTP Email notifications arent being sent out if set to automatic.

Question asked by Lawrence Kiefer on Oct 26, 2015
Latest reply on Oct 27, 2015 by Charley Saint

If I set my notification in a transition to be 'dynamic' where I choose the recipient, the emails are sent but if I set this same notification to be automatically sent to an individual, they do not get sent out. I have worked with my var and have been able to resolve this. I had this same issue a while back and I think we resolved it by resetting a particular service in SQL related to the SMTP system. Does anyone have any idea what service needs to mbe reset in this situation where emails stop being sent or is there another reason this could happen. The transition notification is in the image below.

 

Outcomes