I cannot seem to connect to the vault server. I get this error message. I am using the sa account with the password that I set up. Any other account tells me that the name or password does not exist. I am trying to create a new vault.
PDM Standard does require a separate serial number and they won't be available until the end of November. From an email I received regarding PDM Standard serial numbers:
...if a customer wants to use PDM Standard they need to contact their VAR and the VAR can provide the serial numbers. Our systems usually update all the assets about 30 days after SP 0 is released. We wanted to do the normal update then do the update for PDM Standard a week later.
Why this isn't said when you try to install is beyond me. It would prevent users from having problems like the ones you're facing.
Have you received a serial number from SW for the service? I have been told these will not be available until sometime in November.
It doesn't ask for a serial number if you install the standard package. Everything is running in the background and the addin is loaded inside SW. I just cannot connect to the database to create the new vault. Very strange. I have followed the manual to the letter. I even re-installed thinking that I had missed something.
No mention of it anywhere during the install. Everything was working properly except for the connection. I guess I will wait.
Thanks to both Jeffs that answered this.
Thanks for the extra info!
Remember, you can still use the 'old skool' version of PDM Workgroup in SolidWorks 2016 and make new vaults until you are ready to try the new PDM Standard (when the new serial numbers are out of course).
I'm currently running 2016 with PDM Workgroup without issue.
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