3 Replies Latest reply on Oct 8, 2015 3:49 PM by Radoslaw Szmid

Flow simulation starting problem

Aaryan Khurana Oct 7, 2015 7:49 PM

I have installed flow simulation package as it shows check mark in front of 'SOLIDWORKS Flow Simulation Standard' AND 'HVAC Module for SOLIDWORKS Flow Simulation' in my producs but I am unable to start it ,as it is not clickable.What should I do to start it?

Re: Flow simulation starting problem

Prasad Bhonsule Oct 8, 2015 2:58 AM (in response to Aaryan Khurana)

Hi Aaryan, Flow Simualation and the HVAC module are separately licensed products. You have to purchase a license for them before you can use them.

When you were installing them, did you put a serial number in for those products? Typically this will be a different serial number from your SolidWorks serial number.

Regards,

Prasad
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- Re: Flow simulation starting problem
  
  Aaryan Khurana Oct 8, 2015 11:56 AM (in response to Prasad Bhonsule)
  
  Yeah...while installing I had put serial number in for those products thus it shows check mark in front of them in 'my product ' session ,but while using SW they appear in faint color and I am unable to start them ....pls help!!!
  
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  - Re: Flow simulation starting problem
    
    Radoslaw Szmid Oct 8, 2015 3:49 PM (in response to Aaryan Khurana)
    
    I think it could be related to this:
    KB3072630 Windows update causing add in issues
    Please follow the procedure described by Ron Chappel and in case of a 64bit machine, add a "32bit DWORD value"
    Btw, be carefull if you're not familiar with Windows registry, make a backup, restore point etc.
    
    Regards
    Radek
    
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