AnsweredAssumed Answered

is my serial number listed online

Question asked by Michael Butts on Sep 25, 2015
Latest reply on Sep 30, 2015 by Anna Wood

I am trying to install 2015 on my computer but I can't find my serial number.  I have had SW since 2006 and stayed on maintenance every year.  My hard drive died so I am reinstalling everyting.  I grabbed my 2015 cd and started the install, but I do not have my serial number written down anywhere.  I thought it would be in my customer portal somewhere but don't see it.  Looked in also with no luck.  I know I can go ahead and install as a trial and then call my VAR on Monday but I guess I'm a little surprised that I can't find it in my customer portal.  Maybe this is a safety thing in case someone hacked my portal?