2 Replies Latest reply on Sep 20, 2015 7:10 PM by Deepak Gupta

how do I contact technical support

C. Owens Sep 20, 2015 2:52 PM

I have just started this course. I had trouble downloading the student version. I can do a drawing at home and take it to school on a thumb drive. It will open, but when I try to take my school drawings home, they will not open. I get an error message. How do I contact technical support.

Thanks

Re: how do I contact technical support

Glenn Schroeder Sep 20, 2015 6:42 PM (in response to C. Owens)

Welcome to the forum. I'm afraid I don't know who to contact for technical support for the student version, but I'm sure someone else who does will reply. In the meantime, what does the error message say? Is it possible that the computers at school are using a newer version of SW than you have at home? SolidWorks isn't backwards compatible, so if that's the case then that would explain the problem.
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Re: how do I contact technical support

Deepak Gupta Sep 20, 2015 7:10 PM (in response to C. Owens)

Please check this thread for Student support: Link to contact student edition support for technical issues.
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