3 Replies Latest reply on Sep 12, 2015 4:44 AM by Francesco Oorthuizen

    Wireless Space Mouse does not work in SolidWorks 2015

    Brian Lau

      I have a Wireless Space Mouse Pro and Solidworks Student Edition 2015 - 2016. I have the most up to date driver for 3Dconnexion and Solidworks Add-in driver 3.3.0 turned on. Is anyone else know how to get my wireless mouse to work? i was able to use it previously with the older 2014-2015 version.

        • Re: Wireless Space Mouse does not work in SolidWorks 2015
          Francesco Oorthuizen

          Hello Brian ,

           

          I have the same problem sometimes.

           

          I just keep reinstalling the driver until it worked.

           

          A tip I can give you is to call 3d connexion support

           

          NORTH AMERICAN Technical Support

          • English:
          +1 866-859-1528(8:00 am to 8:00 pm ET)

          EUROPEAN Technical Support

          • English:
          +44 207 660 01 76(9:00 to 18:00 CET)
          • German:
          +49 89 89 74 542 44(9:00 to 18:00 CET)
          • Dutch:
          +31 207 21 89 00(9:00 to 18:00 CET)
          • French:
          +33 1 70 48 00 13(9:00 to 18:00 CET)
          • Italian:
          +39 02 38 59 11 95(9:00 to 18:00 CET)
          • Polish:
          +48 22 584 4274(9:00 to 18:00 CET)
          • Russian:
          +7 495 745 5419(9:00 to 18:00 CET)
          • Spanish:
          +34 91 375 3307(9:00 to 18:00 CET)

          INDIAN Technical Support

          • English:
          0008001008331(9:00 to 18:00 CET)

          JAPANESE Technical Support

          • Japanese:
          +81 570 045 333(9:00 to 12:00, 13:00 to 17:00 JST)

           

          They should be able to help you further

           

          with kind regards

          Francesco