AnsweredAssumed Answered

How do you remove or add licenses to your profile?

Question asked by Kevin Piper on Oct 23, 2018
Latest reply on Oct 24, 2018 by Frederick Law

Hello all,

 

I could not find the solution for this seemingly simple question.  I recently changed companies and need to remove the license connected to my account and replace it with my new license.  In the customer portal I have filed a request for the company information change but see no options for the license.  On the page linking the license ("My Products") there seem to be no buttons I am able to interact with, it just shows my existing linked (old) license.  I want to remove this so whoever fills my previous role will be able to connect to the license and add my new license.

 

Any assistance would be appreciated, thank you.

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