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Is anyone else having issues accessing Customer Portal articles?

Question asked by Victor Frauenfeld on May 24, 2018
Latest reply on May 24, 2018 by Andreas Rhomberg

Since the "new" upgrade to the Customer Portal, I have had issues.

 

From My.SolidWorks.com, I was able to click the icon and it would take me to the article in the Customer Portal. This no longer works for me.

 

So I decided to go directly into the Customer Portal and search for the KnowledgeBase article there. The search results display and when I try to click a result, nothing happens (the article does not open up).

 

Is anyone else having this issue?

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