2 Replies Latest reply on Jan 8, 2018 2:31 PM by John Matrishon

PDM Search Window not working with Windows 10

Stephen Lapic Jan 5, 2018 3:16 PM

Using SW17 SP2.

I recently had my desktop upgraded and it has Windows 10 installed instead of 7. When I open a new search window (under tools) it will look ok and you can do a search and select files with it but nothing else will work. By that I mean that you can not do a right mouse click. If you do it crashes. This is a repeatable issue.

Does anyone have any ideas?

Re: PDM Search Window not working with Windows 10

Steve Ostrovsky Jan 8, 2018 2:04 PM (in response to Stephen Lapic)

I would contact your VAR on that one. They may need to collect log information, Event Viewer logs and a few other things. You pay them for support on this tool so use them
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Re: PDM Search Window not working with Windows 10

John Matrishon Jan 8, 2018 2:31 PM (in response to Stephen Lapic)

I think this is a Win10 issue. The fix does not seem practical either. I have a home laptop suffering from it as well, without any PDM software.
Check to see if you have certain 3rd party PDF creators that cause the right-click issue. Uninstall them, and reboot.
There seems to be multiple of different scenarios...lots of videos with different solutions, I don't like any of them.
This is one below.
Windows 10 File Explorer Crashes when right clicking on a file or - Microsoft Community

JM
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