I want to buy SWX. I visited many website of my nearest re-seller but couldn’t see any page dedicated to process the transaction.
I purchased other software but I straight away went to their website and bought it without any hassle.
Why is Solid Works like this?
Contact your local VAR, tell them you want to buy it.
Telephone number is given in the website, but why websites do not have any access for transaction?
Pretty penny is involved therefore thorough investigation is a must.
John Stoltzfus wrote:
Did you check www. youtube. com
Any constrictive advice is welcome.
Because that's how they choose to do their business.
Find a local VAR, visit their website & I'm sure there will be a button on it to "Get a Quote" as there is on mine. Then you can go from there.
EXACTLY!!!
Solidworks costs a pretty penny. So, for your protection, you need to contact the VAR and purchase it. No "click here to purchase"...no 4 year olds buying Solidworks on their parents credit card...no "Oh dang, I didn't really mean to click on that!".
CONTACT THE VAR...BUY.
This one I did before, altogether I sent two emails. Today one week has passed away but no response. After that only I tried to search to find out is there any access for transaction in their webpage.
To prevent accidental purchasing and...the big reason...to insure that Solidworks is purchased through the proper VAR for your area so that the support you just paid for is as local and accessible as is possible for you.
Maha Nadarasa wrote:
This one I did before, altogether I sent two emails. Today one week has passed away but no response. After that only I tried to search to find out is there any access for transaction in their webpage.
You are contacting Javelin? Maybe Alin Vargatu can help...
Maha, What country are you in? Javelin is a Canadian VAR. You need to contact a VAR that has offices in your country.
I did a Google search "buy solidworks" and got this page:
How to Buy SOLIDWORKS Software | SOLIDWORKS
That page has a Contact Us link:
From there you select your country to get a local VAR.
Its because they want to sell you support that costs a lot of money!
You really do need this support BTW, even if you think you may be the best user ever.
You will get good advice, (most of the time!), other times you come here and get good advise. :-)
You will have someone to moan at when it doesn't work, (and it doesn't most of the time!)
You will get service packs that are a god send after the rubbish bug ridden first yearly releases sp0.0
You will have proof in email form that the reason you could not get the project finished was because Solid...works, doesn't!
Oh! and finally you will get some new flashy, bell ringing add-on, (normally yearly), that hasn't been programmed correctly and you get to be the beta tester! Woop!
Otherwise its a great package that just needs ONE and TWO...... (look for this in the forum if you don't already know).
I contacted other VAR in my area as well but no response. I come to know there is a postal code restriction for VAR to sell SWX.
If only I had read my reply to Maha's post 14 year ago I would have gone with inventor!
Therefore I would have been constructive, instead I went with Solidworks, and became constrictive!
Haha!
Thanks for
Maha Nadarasa wrote:
This one I did before, altogether I sent two emails. Today one week has passed away but no response. After that only I tried to search to find out is there any access for transaction in their webpage.
Maha, thanks for raising this issue! Where are you located?
I am in Canada. My search and contact is given below. Although telephone number is given in their websites. Problem is, if they are not responding to my email authenticity will become a big question.
You are correct, VAR's do have regions. Some overlap in a region but many will not.
Since the VAR is not only the reseller but also the Support for SolidWorks, they want to be sure you get what you need for what you plan to do. If you get a package that does not include something you need and then call them for support they will not be able to help you and you will not be happy - but it you discuss with them - before you purchase - what your needs and expectations are then they will be able to tell you correctly what packages or add on's you need to do what you want. Then if you have problems they WILL be able to help you. Also if you purchase a bunch of features you don't need or won't use, but paid a lot of money for then you will not be happy either - talking with them first will get you what you need (or need now) and not what you don't need. They will be able to explain what the different packages or options do and don't do for what you need.
If you just ordered on some website and got the wrong thing you are stuck with it and it could cost you a lot more in the long run.
It is not a sound policy of the company to restrict the VAR's regions. In this case subscribes are limited to fewer option, therefore competition between VAR’s are restricted, therefore subscribes can’t get a good service. My case is a good example.
Maha Nadarasa wrote:
I am in Canada. My search and contact is given below. Although telephone number is given in their websites. Problem is, if they are not responding to my email authenticity will become a big question.
Thanks, Maha. I have talked to my colleagues and we started an investigation of our system, to figure out what went wrong in the communication chain.
Please accept my apologies. You will be contacted shortly.
Peter Farnham wrote:
If only I had read my reply to Maha's post 14 year ago I would have gone with inventor!
Therefore I would have been constructive, instead I went with Solidworks, and became constrictive!
Haha!
NO, I used Inventor for a couple of years. Now I am back to a program I am much happier using, even if it gets buggy from time to time.
Maha,
Relax ... I think you take people's words seriously .. We're here to discuss/help about SW and have some laugh ...
Please don't be so sensitive and DO have some sense of humor ...
But it's constructive constriction!
There is a javelin-tech branch in Manitoba as well. I contacted them they promptly replied with email and promised to send a quotation as soon as possible. But I am hesitating because it is not in my region. It is 2,269 km far away from my region.
Maha Nadarasa wrote:
There is a javelin-tech branch in Manitoba as well. I contacted them they promptly replied with email and promised to send a quotation as soon as possible. But I am hesitating because it is not in my region. It is 2,269 km far away from my region.
Maha, please check your voicemail and emails. I hope we have your correct number on file, because I know attempts were made to contact you.
We could certainly have a discussion in regards to the distance between you and the physical office, and how this can be addressed for providing solutions to your problems. Not sure if this is the best place to host such a discussion, though. I do not think it is encouraged for the VARs to sell anything directly on this forum.
Good to know that it is not just Solidworks, maybe I was lucky to have chosen solidworks instead then!, Jim
Trail already has been done with student edition for ten months what is the purpose of doing trail again?