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Solidworks freezes on open/checkout from workgroup pdm

Question asked by Benjamin Rinauto on Nov 7, 2016
Latest reply on Nov 28, 2016 by Benjamin Rinauto

I'm not sure what's going on.  I can check in documents, open documents locally, and interact with vault files (via "preview window" and "document information"), but when I try to open/checkout a part, solidworks freezes.  I can't interact with any buttons or menus, and it stays this way indefinitely.  This happens for any part, even components with no references or drawings.  Any ideas about what might be going wrong?

 

I'm running Solidworks 2016 SP5 on a Windows 10 PC with 16 GB RAM and 377 GB storage available.  I have permission to write to the local PDM storage folders.

 

I've checked this discussion, but it seems to be a different issue: Slow Checkin/Checkout of Documents in Workgroup PDM

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