I'm not sure what's going on. I can check in documents, open documents locally, and interact with vault files (via "preview window" and "document information"), but when I try to open/checkout a part, solidworks freezes. I can't interact with any buttons or menus, and it stays this way indefinitely. This happens for any part, even components with no references or drawings. Any ideas about what might be going wrong?
I'm running Solidworks 2016 SP5 on a Windows 10 PC with 16 GB RAM and 377 GB storage available. I have permission to write to the local PDM storage folders.
I've checked this discussion, but it seems to be a different issue: Slow Checkin/Checkout of Documents in Workgroup PDM
Update 2: I fixed it somehow?
I used the repair installation utility -- that didn't seem to work but may have had an effect. I still had the problem immediately after repairing and restarting.
Then I unplugged the network cable immediately before trying to check out a part. This gave me an error (error 40 I think), crashed solidworks, and opened solidworks Rx. I plugged the cable back in and tried to record the error using the capture feature in Rx (I hadn't realized rx existed, I would have used it much sooner). This time it just worked. I was able to check out a part like nothing was ever wrong. I closed Rx and opened regular (non-Rx) solidworks. It worked there too. Seems like triggering the error put something into place. I had messed with the network cable before, but never in the middle of a solidworks session, so it wasn't *just* the cable.
So, if you're running into this error here is my suggested solution:
1. Open solidworks and start workgroup PDM
2. Confirm that this is indeed the same problem that I have by clicking "document information" and making sure that the window opens in a short amount of time and that you are able to view the part in the view tab of that window.
3. Unplug your network cable
4. Click "Open/Check Out"
5. When the error message pops up, click OK. It should appear again. Click OK. Solidworks should give an error telling you it has to restart. Let it. Solidworks Rx should start (maybe there's a prompt before it starts)
6. In Rx, click the start capture tab, click start recording, and then do steps 1 (Rx does this automatically) and 4. It should work now. Close Rx (don't worry about saving the capture).
7. Scratch your head and wonder what caused the problem while using solidworks as normal.
Other things that may work:
* Induce any error that crashes solidworks
* ????