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windows 10 installation 2016 sp04 problem, hangs with blank installation manager window

Question asked by Andrew Meyer on Oct 24, 2016
Latest reply on Oct 24, 2016 by Andrew Meyer

I'm on a Dell xps8900 machine running windows 10 home.

Trying to install sw2016, sp04.


When I run the setup file, the installation manager window pops up but it's blank(just a banner image at top, blank whitespace below) and nothing else happens.

Any thoughts?

I found a previous forum entry that suggested changing the compatibility mode of setup to windows 7 but that doesn't work for sp04.

I also tried this registry DWORD suggestion Solidworks 2015 SP4 on windows 10 but that didn't help me either.