AnsweredAssumed Answered

why does windows explorer crash when running solidworks 2015

Question asked by Eric Mosure on Feb 17, 2015
Latest reply on Nov 17, 2015 by Mark Fitzpatrick

Anytime windows explorer is accessed via SolidWorks 2015, SW15 crashes and so does windows explorer.  I have contacted technical support @ SolidWorks and the only advice they can give is to contact my reseller.  My reseller doesn't seem to have a clue as to what is going on with it.  Also if i contact the company that made the program then wouldn't that suggest that I want to real professional help?  I don't appreciate being brushed off as if i don't exist.

 

All the windows updates have been applied, all the solidworks updates are current, and pertinent drivers have been updated.  Why is SW2015 crashing each time i tried to open a file inside of SW2015.

Has anyone else had a problem with SW2015 and Windows explorer crashing.

Outcomes