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Getting setup.exe error "unable to run SW Installation Manager" when trying to install a service pack update

Question asked by Dave Krum on Oct 30, 2014
Latest reply on Oct 5, 2017 by Nikhil Vispute

Good morning all,

Not sure where to post this so I'm trying under the General category.  Trying to install a service pack update on my PC at work and I'm getting the below error.  Dassault sent me the link for the update, I downloaded it, extracted it to the desktop into a folder, and am now trying to run the setup.exe file (even tried as "run as adminstrator").  Any ideas?  I have SW closed down when I'm trying to run this from Windows Explorer.  Running Windows 7 64bit.  Thanks.

 

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