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Macro Icons Disappearing?

Question asked by Eric L. Pheterson on May 5, 2014
Latest reply on Jun 20, 2014 by Eric L. Pheterson

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Hey Guys,

Not sure if this is just me, though this issue has started to get a bit frustrating. I'm using the famous Free Solidworks OBJ Exporter v2.0 and I add the little icon right beside my save button in the tippy top toolbar. It always seems to stay for an indeterminate amount of time, even through closing/re-opening Solidworks, and reboots, then all of a sudden disappears. All the time, I go to use the macro and it's gone. I re-add it again, no problem, then it's gone within days.

Has anybody else experienced this? Is there something I can do to make it stay? Is it that the toolbar with the save button is holy, and cannot be modified without it reverting back to default? Please enlighten me!

Thanks,

Eric

Jay Hagan Jun 19, 2014 1:59 PM

Correct Answer

I have had this problem also. I recieved this last month. Don't know if this is the resolution but.....

The following SPR (SolidWorks Performance Report) status has changed to Implemented.

SR# (Service Request): 1-2028585809

SPR#: 574132

Description: On occasion, custom macro buttons no longer be on the toolbar when the user restarts SolidWorks after a crash/hung session.

Status: Implemented.

Version: 2014 SP04

Jay

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J. P. May 5, 2014 12:24 PM

We also have this problem. I haven't lost my macros for quite awhile, until today. Another guy seems to lose his almost weekly. It seems to be very random for each user and timeframe, but has been an issue for a long time.

SW 2013 SP5

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Patrick O'Hern May 5, 2014 12:26 PM

Have you tried talking with your reseller about the problem? (Assuming you are on subscription...)

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Deepak Gupta May 5, 2014 12:40 PM

Once you set up the button save the file once. And better keep the macro button in the macro toolbar (hopefully that should work)

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Brett Casteel May 5, 2014 2:37 PM

we also have the same issue with custom toolbars (macro's) missing i have not found a solution yet

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Eric L. Pheterson May 6, 2014 10:34 PM

Thanks everyone! Can't confirm a solution yet, though I'll try putting it in another toolbar, and saving it after the button has been created. Patrick, I haven't talked with the reseller yet, figured I'd check the forum first.

If we have a 100% solution, I'm still all ears!

Thanks,

Eric

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Matthew Fry @ Eric L. Pheterson on Jun 19, 2014 1:00 PM

I've been experiencing this problem as well with my custom macro buttons in 2014 SP2. Have you had any sucess in solving the issue?

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Jay Hagan Jun 19, 2014 1:59 PM

I have had this problem also. I recieved this last month. Don't know if this is the resolution but.....

The following SPR (SolidWorks Performance Report) status has changed to Implemented.

SR# (Service Request): 1-2028585809

SPR#: 574132

Description: On occasion, custom macro buttons no longer be on the toolbar when the user restarts SolidWorks after a crash/hung session.

Status: Implemented.

Version: 2014 SP04

Jay

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Eric L. Pheterson @ Jay Hagan on Jun 20, 2014 3:07 PM

Jay– That looks awesome! Should address it for sure. I noticed a friend of mine never had his icons disappear, and concluded that the toolbar with the save and open buttons, specifically, is what resets. If I put the button anywhere else, it stays. So, that's a solution! I liked having it right next to the regular save button, though, which is why I kept putting it back there and didn't find a solution until later.

Cheers,

Eric

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8 Replies

J. P. May 5, 2014 12:24 PM
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Correct Answer
We also have this problem. I haven't lost my macros for quite awhile, until today. Another guy seems to lose his almost weekly. It seems to be very random for each user and timeframe, but has been an issue for a long time.

SW 2013 SP5

JP
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Patrick O'Hern May 5, 2014 12:26 PM
Mark Correct
Correct Answer
Have you tried talking with your reseller about the problem? (Assuming you are on subscription...)
Like • Show 0 Likes0
Actions
Deepak Gupta May 5, 2014 12:40 PM
Mark Correct
Correct Answer
Once you set up the button save the file once. And better keep the macro button in the macro toolbar (hopefully that should work)
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Brett Casteel May 5, 2014 2:37 PM
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Correct Answer
we also have the same issue with custom toolbars (macro's) missing i have not found a solution yet
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Eric L. Pheterson May 6, 2014 10:34 PM
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Thanks everyone! Can't confirm a solution yet, though I'll try putting it in another toolbar, and saving it after the button has been created. Patrick, I haven't talked with the reseller yet, figured I'd check the forum first.

If we have a 100% solution, I'm still all ears!

Thanks,
Eric
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- Matthew Fry @ Eric L. Pheterson on Jun 19, 2014 1:00 PM
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  Correct Answer
  I've been experiencing this problem as well with my custom macro buttons in 2014 SP2. Have you had any sucess in solving the issue?
  Like • Show 0 Likes0
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Jay Hagan Jun 19, 2014 1:59 PM
Unmark Correct
Correct Answer
I have had this problem also. I recieved this last month. Don't know if this is the resolution but.....

The following SPR (SolidWorks Performance Report) status has changed to Implemented.

SR# (Service Request): 1-2028585809
SPR#: 574132
Description: On occasion, custom macro buttons no longer be on the toolbar when the user restarts SolidWorks after a crash/hung session.
Status: Implemented.
Version: 2014 SP04

Jay
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- Eric L. Pheterson @ Jay Hagan on Jun 20, 2014 3:07 PM
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  Correct Answer
  Jay– That looks awesome! Should address it for sure. I noticed a friend of mine never had his icons disappear, and concluded that the toolbar with the save and open buttons, specifically, is what resets. If I put the button anywhere else, it stays. So, that's a solution! I liked having it right next to the regular save button, though, which is why I kept putting it back there and didn't find a solution until later.
  
  Cheers,
  Eric
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