We have just recently upgraded from EPDM 2012 to EPDM 2013. We had issues in the past were viewers were able to open and view the wrong version of a file. This was due to the fact that the saved the version in the cache would open instead of getting the newest version from the server.
I've tried setting everyone to "Work with the latest version" but that doesnt seem to do much. I could always just have them manually clear their cache, but humans forget! Is there any way to force the latest version of a file to open even if theres a previous file saved in the cached?