AnsweredAssumed Answered

Installation Problems

Question asked by Ryan Strebel on Feb 5, 2014
Latest reply on Feb 10, 2014 by Ryan Strebel

     I was using a student design kit and it stopped working.  I talked to my teacher and he showed me the hot fix for it.  I installed the hot fix and everything was working fine.  Then my teacher came to me with a new serial number and told me the one I was currently using, was going to go bad and I needed to uninstall it and the hot fix, then reinstall the new one.

      I did what he said and uninstalled it.  But now I can't get either one to install!  I have been trying furiously over and over and over again, trying to get it to work over the past couple of weeks and have gotten no where.  Please help me!!! I need some help!!!


I made a copy of the report, that it recomended to do so and attached it to this post.


P.S.  I'm not sure if it helps, but I'm not sure if I restarted the computer in between the uninstall and the reinstall.  I tried deleting old Solidwork files (ones that I could find) and then trying it again.  But nothing seemed to work.