AnsweredAssumed Answered

Cannot open old project

Question asked by Theo Linders on Dec 20, 2013
Latest reply on Jan 8, 2014 by Jared Conway

Like • Show 0 Likes0
Comment • 9

Hello

In our school we use the the student engineering kit SEK 2013-2014.

The students at home have the same version with equal functionality as in school

but today I encountered a serious problem.

A student loaded a model containing data of a flow analysis and at the moment

the results should be loading a message popped up saying:

Cannot open old project. Try to open the project in an older version of the product.

(see attachment).

Opening on another computer gave the same error.

Anybody an idea???

Attachments

flow.jpg32.9 KB

No one else has this question

Outcomes

9 Replies

Jared Conway Dec 20, 2013 8:59 AM
Mark Correct
Correct Answer
What service pack are the 2 versions?

If it was saved in sp5 at school, it can't be opened in sp0 at home.

Generally edu is sp2 and is meant to stay there (not entitled to sps), but some admins update and this problem happens.
Like • Show 0 Likes0
Actions
- Theo Linders @ Jared Conway on Dec 21, 2013 10:25 AM
  Mark Correct
  Correct Answer
  In school we have the SP2.0 but i don't know yet what the installed SP with the student is.
  I always tell them to install the version on the provided ISO but during that installation it
  is possible to check for updates and install them.
  So i have to wait untill the student reads my email with that question.
  
  I do know he works on Windows 8.1 on an IMac but i presume that is no issue
  Like • Show 0 Likes0
  Actions
  - Jared Conway @ Theo Linders on Dec 21, 2013 11:13 AM
    Mark Correct
    Correct Answer
    Likely they are using a newer version. Updates are not available for edu licenses but if you really needed to, you could install if necessary. But that seems like a real endeavor. But at the same time having the student resetup the analysis will be a pain to. So I guess pick your poison.
    
    Imac, and 8.1 are both unsupported but won't be the cause of this issue.
    Like • Show 0 Likes0
    Actions
Robert D. Dec 24, 2013 8:21 AM
Mark Correct
Correct Answer
Try saving the project as a STEP file or IGES and reopen. That should do the trick.
Like • Show 0 Likes0
Actions
- Jared Conway @ Robert D. on Dec 24, 2013 10:03 AM
  Mark Correct
  Correct Answer
  Shouldn't need to so that. If they are ok with setting it up all over again, you can do it in he native file.
  Like • Show 0 Likes0
  Actions
Theo Linders Jan 6, 2014 9:25 AM
Mark Correct
Correct Answer
Hello again

First, best wishes for everyone!!

Well I found out that the student also installed the Student Engineering Kit 2013-2014 SP2.0
so identical to the version in our school. So service releases are not the problem.

The student has made another model and again we find the same problem that the 3D file opens
but the result files don't. I made several models and calculations atmy home computer and they
opened perfect so I start to think that there is an installationproblem or maybe an issue with windows 8????
Like • Show 0 Likes0
Actions
- Jared Conway @ Theo Linders on Jan 6, 2014 11:18 AM
  Mark Correct
  Correct Answer
  can you please get a screenshot from the student of the help > about solidworks screen and post one from yours as well
  Like • Show 0 Likes0
  Actions
  - Theo Linders @ Jared Conway on Jan 8, 2014 2:15 AM
    Mark Correct
    Correct Answer
    I found the solution and as suspected it had something to do with the servicepacks.
    On the schoolcomputers I installed the contents of the DVD as provided by our
    reseller (Academic Year 2013-2014. Sp2.0).
    This year our contract with the reseller changed into a Student Engineering Kit
    and when it was signed and approved I downloaded the software from the SolidWorks website
    but didn't realise that this downloaded version was not the same as the one on DVD.
    The downloaded version was 2013-2014 SP3.0
    
    So problem solved; thx everybody for their input
    Like • Show 1 Like1
    Actions
    - Jared Conway @ Theo Linders on Jan 8, 2014 11:22 AM
      Mark Correct
      Correct Answer
      that would do it. glad you figured it out.
      Like • Show 0 Likes0
      Actions

Cannot open old project

Attachments

Outcomes

Related Content

Recommended Content