4 Replies Latest reply on Dec 3, 2013 3:34 PM by Matthew Farkas

SolidWorks will not run when laptop is undocked

Matthew Farkas Dec 3, 2013 9:16 AM

Hello all,

I dont know if this is in the correct section to post this in but here we go.

I have a rather bizzare problem. Ever since solidworks has been installed on my machine i cannot use it unless my laptop (Lenovo 520 Windows 7 enterprise) is connected to its docking station. When i try to open SolidWorks when it is undocked it hangs on the splash screen indefinitly.

We have tried reinstilling solidworks multiple times and have consulted with our IT department, they have no idea.

And ideas ??

Thanks

Re: SolidWorks will not run when laptop is undocked

Kelvin Lamport Dec 3, 2013 9:43 AM (in response to Matthew Farkas)

Does the docking station have it's own (or externally attached) graphics card? If yes, what type?

What graphics card does the Lenovo have installed?
If it's the Intel HD Graphics 3000 you may be out of luck. You could try different drivers & hope for the best.
If it's a Quadro 1000M or 2000M you may need to disable the nVidia Optimus functionality. See https://forum.solidworks.com/message/373236#373236 for more details.
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Re: SolidWorks will not run when laptop is undocked

John Sutherland Dec 3, 2013 3:14 PM (in response to Matthew Farkas)

I know nothing of your hardware so wonder if the problem is related to SW thinking it is no longer in its licensed environment if something in the docking station formed part of that environment.
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Re: SolidWorks will not run when laptop is undocked

Glenn Schroeder Dec 3, 2013 3:29 PM (in response to Matthew Farkas)

I suspect John is right. You probably have a network license and when your laptop is undocked it is no longer connected to the network. If that's the case and you want to use your laptop for SW when it's not connected, then you will need to borrow a license when you are connected. (All Programs > SolidWorks > SolidWorks Tools > SolidNetWork License Manager > License Borrowing tab.)
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Re: SolidWorks will not run when laptop is undocked

Matthew Farkas Dec 3, 2013 3:34 PM (in response to Matthew Farkas)

Kelvin you were correct, the onboard video card must have been trying to overtake the Quadro 1000 Card.

Thank you very much
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