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Re: Image posting problems?
using advanced editor I got this error message: [com.jivesoftware.base.database.dao.DAOException: com.jivesoftware.base.database.dao.DAOException: Unable to store image '33942': storage provider returned false on the put operation]
I'd post a screen shot of it but....
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Re: Image posting problems?
Using the Camera icon in the Advanced Editor;
This one's a jpg
This one's a png
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Re: Image posting problems?
Using the Camera icon in the Reply box;
This one's a jpg
This one's a png
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Re: Image posting problems?
I see all of the images from both methods.
How about the attached files?
EDIT: No problem here
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Re: Image posting problems?
I click on the camera icon. That takes me to the Insert Image dialog box. I click the Browse button to select my file. Then I click on the Insert Image button at the bottom right. Nothing happens. Same results using advanced editor.
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Re: Image posting problems?
Good morning Paul,
The Best:
"I'd post a screen shot of it but.... "
When I go to the advance reply screen I can add the jpg, however the screen heading is blank except, being able to change font style and font size
Later,
John
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Re: Image/file posting problems?
I believe they recently made some "improvements" to the website. Maybe posting images is no longer possible with Explorer?
Edit: I saw on another discussion that Kelvin said .jpg's were working better than .png's so I tried that. Same result. Also, I used to use Firefox, but I really like IE 9 (at least until today).
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Re: Image/file posting problems?
I cant post images using the camera icon either. windows 7 64bit and IE 9.
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Re: Image/file posting problems?
Richard Doyle
Mar 12, 2012 11:16 AM
We're looking at this everyone.
Richard
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Re: Image/file posting problems?
Greg Jankowski
Mar 12, 2012 11:32 AM
We know what the issues is and we are working on it.
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Re: Image/file posting problems?
Great, thanks! Its been ongoing for a while now, will be great to have it fixed!
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Re: Image/file posting problems?
I thought it was fixed? I know today I am not having the same issues I was over the weekend.
The message posting desktop looked funky as well, but not anymore.
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Re: Image/file posting problems?
Scott,
Which browser are you using? It seems to work for Firefox, but not IE. Not sure about Chrome.
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Re: Image/file posting problems?
I am using firefox at home where it worked this morning.
But it was weird over the weekend. Started for me on Saturday when the message posting desktop look compressed and when I would RC to post an image the "insert link" or "insert image" were blended into the posted text and barely visible.
But that all went away for me this morning.
I am using IE here at work and I am not able to upload images.
Just tried. While the interface looks ok the functionality is not working.
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Re: Image/file posting problems?
Greg Jankowski
Mar 12, 2012 1:15 PM
Please re-check. We believe the issue is fixed.
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Re: Image/file posting problems?
I get this error (just rebooted my computer too):
[com.jivesoftware.base.database.dao.DAOException: com.jivesoftware.base.database.dao.DAOException: Unable to store image '33979': storage provider returned false on the put operation]
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Re: Image/file posting problems?
Greg Jankowski
Mar 12, 2012 2:06 PM
And you are trying to add an image to this post, correct?
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Re: Image/file posting problems?
Are file attachments fixed yet?
Guess not... So much for all file types
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Re: Image/file posting problems?
Alan, as you can see I am able to post images now, you should give it a try yourself.
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Re: Image/file posting problems?
I'm getting the same error message that Paul is getting using Firefox v 11.0 so must not be fixed for everyone
[com.jivesoftware.base.database.dao.DAOException: com.jivesoftware.base.database.dao.DAOException: Unable to store image '33979': storage provider returned false on the put operation]
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Re: Image/file posting problems?
It is still here for me this morning and last night.
As I type here the right margin for text is about 3 inches from the left margin. It is normally about 8 inches.
there is HTML code at the bottom of the text window.
As I keep typing a vertical slider has appeared at the right margin.
Clearly the HTML page code is screwed.
I surmise that you changed the software and because it worked on your browser you assumed that it worked on all browsers.
Please go back to the previous code.
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Re: Image/file posting problems?
I know I am still experiencing difficulty.
This is what my interface looks like when I add a message. Which is the same as it did over the weekend.
I would show you, but I still can't upload.
Using firefox. I could this morning though.
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Re: Image/file posting problems?
Still broken. I can attach images to the thread, not insert them using the camera icon.
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Re: Image/file posting problems?
Richard Doyle
Mar 15, 2012 5:59 AM
Test - inserted using the camera.
And one attached.
IE8 on a 64 bit computer.
Message was edited by: Richard Doyle - added specs.
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Re: Image/file posting problems?
It just got better. Yesterday I could attach files, now I cant even do that. It just said an unexpected error has occurred.
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Re: Image/file posting problems?
Good monring,
Finally working here, using Firefox, however the other day I couldn't upload in Firefox, but later I could in IE,
Later,
John
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Re: Image/file posting problems?
Well the posting interface looks normal again.
And I can post images again. Using firefox.
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Re: Image/file posting problems?
Ok, so it works here with firefox, I wonder why it doesnt with internet explorer?
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Re: Image/file posting problems?
mine works now, but i was also getting the "returned false" error message yesterday
yay
good to go
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Re: Image/file posting problems?
Good morning Greg,
We can breathe again, Greg can get more of his nice renderings posted
Later,
John
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Re: Image/file posting problems?
But I dont really like using firefox, so.....
Oh well, change is good for all of us!
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Re: Image/file posting problems?
Good morning Greg,
At least you got a few points with this post
Later,
John
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Re: Image/file posting problems?
HA, it just got worse for me. I now cant even see the camera icon, or any other icons in the same toolbar. they are there if I hover over where they should be though..... just dont show up. Lets see if I can post an image.
Nope.
Lets try attach one.
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Re: Image/file posting problems?
No luck there either.
So you have struck lucky, Scott. They still dont like me.
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Re: Image/file posting problems?
Trying firefox again
That works.
And before anyone asks, no its not me!
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Re: Image/file posting problems?
Greg Jankowski
Mar 15, 2012 2:05 PM
We are still verifing the issues has been addressed. We are awaiting a root cause analysis to insure we know what caused this and make sure it doesn't crop up again.
And for me, it just happened again on creating a new dicussion.
I'll post more when we know more.
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Re: Image/file posting problems?
Good afternoon Greg,
The same thing is happening in the Private Messages.
Later,
John
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Re: Image/file posting problems?
Doesn't sound like this is fixed by any stretch.
I am using IE 9 at work. Same as you Greg.
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