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Re: Image posting problems?
Paul Marsman Mar 12, 2012 10:15 AM (in response to Paul Marsman)I can't post a jpg or png using the camera in the NOT advanced editor
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Re: Image posting problems?
Paul Marsman Mar 12, 2012 10:21 AM (in response to Paul Marsman)using advanced editor I got this error message: [com.jivesoftware.base.database.dao.DAOException: com.jivesoftware.base.database.dao.DAOException: Unable to store image '33942': storage provider returned false on the put operation]
I'd post a screen shot of it but....
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Re: Image posting problems?
Kelvin Lamport Mar 12, 2012 10:30 AM (in response to Kelvin Lamport)I see all of the images from both methods.
How about the attached files?
EDIT: No problem here
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Fill Pattern.jpg 213.4 KB
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Fill Pattern.png 1.0 MB
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Re: Image posting problems?
Paul Marsman Mar 12, 2012 10:35 AM (in response to Kelvin Lamport)I see all 4 images as well.
Edit: also see attached files
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Re: Image posting problems?
Glenn Schroeder Mar 12, 2012 10:30 AM (in response to Paul Marsman)I click on the camera icon. That takes me to the Insert Image dialog box. I click the Browse button to select my file. Then I click on the Insert Image button at the bottom right. Nothing happens. Same results using advanced editor.
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Re: Image posting problems?
John Stoltzfus Mar 13, 2012 6:25 AM (in response to Paul Marsman)Good morning Paul,
The Best:
"I'd post a screen shot of it but.... "
When I go to the advance reply screen I can add the jpg, however the screen heading is blank except, being able to change font style and font size
Later,
John
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Re: Image/file posting problems?
Paul Marsman Mar 12, 2012 10:32 AM (in response to Paul Marsman)I'm running Win 7 x64 and using IE 8
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Re: Image/file posting problems?
Glenn Schroeder Mar 12, 2012 10:38 AM (in response to Paul Marsman)Win 7 - 64 bit, IE 9 here. I can also see all 4 of Kelvin's OK.
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Re: Image/file posting problems?
Glenn Schroeder Mar 12, 2012 10:53 AM (in response to Kelvin Lamport)I believe they recently made some "improvements" to the website. Maybe posting images is no longer possible with Explorer?
Edit: I saw on another discussion that Kelvin said .jpg's were working better than .png's so I tried that. Same result. Also, I used to use Firefox, but I really like IE 9 (at least until today).
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Re: Image/file posting problems?
Greg Hynd Mar 12, 2012 11:06 AM (in response to Glenn Schroeder)I cant post images using the camera icon either. windows 7 64bit and IE 9.
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Re: Image/file posting problems?
Richard DoyleMar 12, 2012 11:16 AM (in response to Greg Hynd)
We're looking at this everyone.
Richard
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Re: Image/file posting problems?
Greg JankowskiMar 12, 2012 11:32 AM (in response to Paul Marsman)
We know what the issues is and we are working on it.
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Re: Image/file posting problems?
Greg Hynd Mar 12, 2012 11:34 AM (in response to Greg Jankowski)Great, thanks! Its been ongoing for a while now, will be great to have it fixed!
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Re: Image/file posting problems?
Scott McFadden Mar 12, 2012 12:18 PM (in response to Greg Jankowski)I thought it was fixed? I know today I am not having the same issues I was over the weekend.
The message posting desktop looked funky as well, but not anymore.
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Re: Image/file posting problems?
Glenn Schroeder Mar 12, 2012 12:20 PM (in response to Scott McFadden)Scott,
Which browser are you using? It seems to work for Firefox, but not IE. Not sure about Chrome.
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Re: Image/file posting problems?
Scott McFadden Mar 12, 2012 12:31 PM (in response to Glenn Schroeder)I am using firefox at home where it worked this morning.
But it was weird over the weekend. Started for me on Saturday when the message posting desktop look compressed and when I would RC to post an image the "insert link" or "insert image" were blended into the posted text and barely visible.
But that all went away for me this morning.
I am using IE here at work and I am not able to upload images.
Just tried. While the interface looks ok the functionality is not working.
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Re: Image/file posting problems?
Greg JankowskiMar 12, 2012 1:15 PM (in response to Greg Jankowski)
Please re-check. We believe the issue is fixed.
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Re: Image/file posting problems?
Paul Marsman Mar 12, 2012 1:39 PM (in response to Greg Jankowski)I get this error (just rebooted my computer too):
[com.jivesoftware.base.database.dao.DAOException: com.jivesoftware.base.database.dao.DAOException: Unable to store image '33979': storage provider returned false on the put operation]
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Re: Image/file posting problems?
Greg JankowskiMar 12, 2012 2:06 PM (in response to Paul Marsman)
And you are trying to add an image to this post, correct?
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Re: Image/file posting problems?
Alan Stoldt Mar 12, 2012 2:10 PM (in response to Greg Jankowski)Are file attachments fixed yet?
Guess not... So much for all file types
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Re: Image/file posting problems?
Paul Marsman Mar 12, 2012 2:10 PM (in response to Alan Stoldt)Alan, as you can see I am able to post images now, you should give it a try yourself.
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Re: Image/file posting problems?
John Lhuillier Mar 15, 2012 7:38 AM (in response to Paul Marsman)I'm getting the same error message that Paul is getting using Firefox v 11.0 so must not be fixed for everyone
[com.jivesoftware.base.database.dao.DAOException: com.jivesoftware.base.database.dao.DAOException: Unable to store image '33979': storage provider returned false on the put operation]
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Re: Image/file posting problems?
Patrick O'Hern Mar 15, 2012 8:52 AM (in response to John Lhuillier)I'm getting errors trying to post pictures still too.
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Re: Image/file posting problems?
Glenn Schroeder Mar 12, 2012 1:46 PM (in response to Greg Jankowski) -
Re: Image/file posting problems?
John Sutherland Mar 12, 2012 5:09 PM (in response to Greg Jankowski)It is still here for me this morning and last night.
As I type here the right margin for text is about 3 inches from the left margin. It is normally about 8 inches.
there is HTML code at the bottom of the text window.
As I keep typing a vertical slider has appeared at the right margin.
Clearly the HTML page code is screwed.
I surmise that you changed the software and because it worked on your browser you assumed that it worked on all browsers.
Please go back to the previous code.
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Re: Image/file posting problems?
Scott McFadden Mar 12, 2012 7:03 PM (in response to Greg Jankowski)I know I am still experiencing difficulty.
This is what my interface looks like when I add a message. Which is the same as it did over the weekend.
I would show you, but I still can't upload.
Using firefox. I could this morning though.
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Re: Image/file posting problems?
Greg Hynd Mar 13, 2012 3:53 AM (in response to Scott McFadden)Still broken for me..
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Re: Image/file posting problems?
Greg Hynd Mar 15, 2012 5:41 AM (in response to Greg Hynd)Still broken. I can attach images to the thread, not insert them using the camera icon.
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Re: Image/file posting problems?
Richard DoyleMar 15, 2012 5:59 AM (in response to Greg Hynd)
Test - inserted using the camera.
And one attached.
IE8 on a 64 bit computer.
Message was edited by: Richard Doyle - added specs.
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SWUGN_BW.jpg 38.5 KB
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Re: Image/file posting problems?
Greg Hynd Mar 15, 2012 5:59 AM (in response to Richard Doyle)Are you using internet explorer?
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Re: Image/file posting problems?
Richard DoyleMar 15, 2012 6:00 AM (in response to Greg Hynd)
Yes. What are you using Greg?
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Re: Image/file posting problems?
Greg Hynd Mar 15, 2012 6:02 AM (in response to Richard Doyle)Internet explorer 9.
Hasnt worked for about a month now.
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Re: Image/file posting problems?
Greg Hynd Mar 15, 2012 6:22 AM (in response to Richard Doyle)This is what i see.
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Re: Image/file posting problems?
Greg Hynd Mar 15, 2012 6:24 AM (in response to Greg Hynd)It just got better. Yesterday I could attach files, now I cant even do that. It just said an unexpected error has occurred.
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Re: Image/file posting problems?
Scott McFadden Mar 15, 2012 7:02 AM (in response to John Stoltzfus)-
Re: Image/file posting problems?
Greg Hynd Mar 15, 2012 7:08 AM (in response to Scott McFadden)Booo hooo hooo....
Its only me that this website is against....
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Re: Image/file posting problems?
Greg Hynd Mar 15, 2012 7:12 AM (in response to Greg Hynd)Ok, so it works here with firefox, I wonder why it doesnt with internet explorer?
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Re: Image/file posting problems?
Greg Hynd Mar 15, 2012 7:29 AM (in response to John Stoltzfus)But I dont really like using firefox, so.....
Oh well, change is good for all of us!
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Re: Image/file posting problems?
John Stoltzfus Mar 15, 2012 7:31 AM (in response to Greg Hynd)Good morning Greg,
At least you got a few points with this post
Later,
John
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Re: Image/file posting problems?
Greg Hynd Mar 15, 2012 12:19 PM (in response to Scott McFadden)HA, it just got worse for me. I now cant even see the camera icon, or any other icons in the same toolbar. they are there if I hover over where they should be though..... just dont show up. Lets see if I can post an image.
Nope.
Lets try attach one.
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Re: Image/file posting problems?
John Stoltzfus Mar 15, 2012 12:21 PM (in response to Greg Hynd)And the saga continues............
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Re: Image/file posting problems?
Greg Hynd Mar 15, 2012 12:21 PM (in response to John Stoltzfus)Its alright for you John.....
Ok, I will shut up. ( or try to )
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Re: Image/file posting problems?
John Stoltzfus Mar 15, 2012 12:23 PM (in response to Greg Hynd)It's all great from here,
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Re: Image/file posting problems?
Greg Hynd Mar 15, 2012 12:21 PM (in response to Greg Hynd)No luck there either.
So you have struck lucky, Scott. They still dont like me.
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Re: Image/file posting problems?
John Stoltzfus Mar 15, 2012 12:25 PM (in response to Greg Hynd)Man if you have a rant that's a good focal point!!!
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Re: Image/file posting problems?
Greg JankowskiMar 15, 2012 2:05 PM (in response to Greg Hynd)
We are still verifing the issues has been addressed. We are awaiting a root cause analysis to insure we know what caused this and make sure it doesn't crop up again.
And for me, it just happened again on creating a new dicussion.
I'll post more when we know more.
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Re: Image/file posting problems?
John Stoltzfus Mar 15, 2012 1:57 PM (in response to Greg Jankowski)Good afternoon Greg,
The same thing is happening in the Private Messages.
Later,
John
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Re: Image/file posting problems?
Scott McFadden Mar 15, 2012 12:23 PM (in response to Greg Hynd)Doesn't sound like this is fixed by any stretch.
I am using IE 9 at work. Same as you Greg.
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