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Pro/Engineer wildfire 4 M100 - PTCADDIN fails to load

Question asked by 1-GNZ1TC on Nov 17, 2010
Latest reply on Jun 16, 2011 by Kevin Crawford

After multiple patch attempts and a complete reinstall of EPDM to version 2010 SP 4 I am unable to get the EPDM plugin for Pro/Engineer to load.  After upgrading I noticed that the ptcaddin.dll date was from 2009 so it looked as though it didnt get overwritten with the newer version; therefore, I ended up completely uninstalling and reinstalling.

 

Regardless, I get the following error every time:

 

Pro/TOOLKIT application 'PTCADDIN', from registry file 'C:\ptc\proeWildfire4-M100\text\protk.dat', predates Pro/ENGINEER Wildfire v4.0 but was not marked as using legacy encoding.

 

Has anyone run into this and overcome it?  Thanks in advance!

 

--- My protk.dat file ---

 

name PTCADDIN
startup dll
exec_file C:\Program Files\SolidWorks Enterprise PDM\FileFormats\PTCAddin.dll
text_dir C:\Program Files\SolidWorks Enterprise PDM\FileFormats
delay_start false
allow_stop true
revision Wildfire
end

 

--- files found in C:\Program Files\SolidWorks Enterprise PDM\FileFormats ---

 

Directory of C:\Program Files\SolidWorks Enterprise PDM\FileFormats

 

11/16/2010  04:37 PM    <DIR>          .
11/16/2010  04:37 PM    <DIR>          ..
06/24/2010  05:50 PM            77,824 AutoVuePlugin.dll
06/24/2010  05:50 PM           106,496 AviPlugin.dll
06/24/2010  05:51 PM           118,784 CalsPlugin.dll
06/24/2010  02:55 PM               704 CalsPlugin.ini
06/24/2010  05:51 PM           106,496 CompDocPlugin.dll
06/24/2010  05:51 PM           143,360 CrdPlugin.dll
06/24/2010  05:51 PM         7,114,752 DwgFmtServer.exe
06/24/2010  05:51 PM           176,128 DwgPlugin.dll
06/24/2010  05:51 PM           163,840 HtmlPlugin.dll
06/24/2010  05:51 PM           331,776 ImagePlugin.dll
06/24/2010  05:51 PM           110,592 IniPlugin.dll
11/16/2010  04:36 PM    <DIR>          InsoBin
06/24/2010  05:51 PM           118,784 InsoPlugin.dll
06/24/2010  05:51 PM         1,761,280 InventorPlugin.dll
06/24/2010  05:51 PM           102,400 ItemPlugin.dll
06/24/2010  05:51 PM           110,592 MsgPlugin.dll
09/16/2008  08:32 PM             1,257 msg_pdmw_menu.txt
03/18/2003  08:14 PM           499,712 msvcp71.dll
02/21/2003  04:42 AM           348,160 msvcr71.dll
02/22/2010  03:28 PM            12,800 PDMAdd.exe
02/11/2010  02:34 PM            34,816 PDMWE4Pro.dll
07/16/2009  08:28 AM            27,648 ProMsgLib.dll
10/06/2009  02:05 PM           151,552 PTCActiveX.dll
06/15/2010  01:07 PM           892,928 PTCAddin.dll
05/27/2010  01:44 PM         2,027,520 PTCLIB.dll
05/12/2010  08:33 PM           126,976 PTCPlugin.dll
06/24/2010  05:51 PM           122,880 SolidEdgePlugin.dll
06/24/2010  05:51 PM           479,232 SolidWorksPlugin.dll
06/24/2010  05:38 PM           335,872 StrMgr.dll
07/09/2009  04:14 PM            32,768 TreeDialog.dll
06/24/2010  05:51 PM           114,688 VirtFilePlugin.dll
06/24/2010  05:51 PM           122,880 XpsPlugin.exe
              31 File(s)     15,875,497 bytes
               3 Dir(s)  17,400,856,576 bytes free

 

--- environment variables ---

 

ALLUSERSPROFILE=C:\Documents and Settings\All Users
ANT_HOME=C:\apache-ant-1.6.5
APPDATA=C:\Documents and Settings\Administrator\Application Data
CLASSPATH=.;C:\Program Files\Java\jdk1.6.0_03\lib;C:\Program Files\Apache Group\Jserv\servlets\oreilly.jar;C:\dev\lib\servlet-api.jar;C:\dev\lib\oreilly.jar
CLIENTNAME=WKS-RMCCABE-W7
ClusterLog=C:\WINDOWS\Cluster\cluster.log
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=DEV-SOLIDWORKS
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Administrator
JAVA_HOME=C:\Program Files\Java\jdk1.6.0_03
lib=C:\Program Files\SQLXML 4.0\bin\
LOGONSERVER=\\DEV-SOLIDWORKS
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\apache-ant-1.6.5\bin;C:\Program Files\Java\jdk1.6.0_03\bin;c:\gnu;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies\;C:\ptc\proeWildfire4-M100\bin;C:\ptc\proeWildfire4-M100\mech\bin;C:\ptc\proeWildfire4-M100\bin;
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PDMWE_PROE_START=C:\ptc\proeWildfire4-M100\bin\proe.exe
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 7, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f07
ProgramFiles=C:\Program Files
PROMPT=$P$G
PRO_COMM_MSG_EXE=C:\ptc\proeWildfire4-M100\i486_nt\obj\pro_comm_msg.exe
SESSIONNAME=RDP-Tcp#1
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1
TMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1
USERDOMAIN=DEV-SOLIDWORKS
USERNAME=Administrator
USERPROFILE=C:\Documents and Settings\Administrator
windir=C:\WINDOWS

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