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JLJessica Lee26/08/2021

This guide will help you apply for CATIA: install the software and fix potential issues (Same process for ICEM Surf)
Support is limited to purchase and installation phase only.

How to write a Question?
► Before posting a Question, please first search if your answer is already present in previously asked Questions (using the search bar available at the top) OR in below FAQs (Wiki / Installation Guide). If you can't find appropriate answers, please ask a Question following the steps below:
1/ Provide your registered email ID and add a screenshot of the error, warning messages, if any.
2/ If you are facing issue with purchase/order/download center then, please provide screenshot of “Billing Page” and “Download Center”
NoteFor any technical help/query user can connect to CATIA User Community

1- Installation Guide

To download our installation guide, please click on the picture
All the following points are covered:

1/ Notice
2/ Support
3/ Prerequisites
4/ Registration
5/ Ordering
6/ Download
7/ Setup
8/ Licensing
9/ FAQ

2- Link to our Social Media

You can follow us and get our latest updates on:

Facebook
Twitter
Youtube
Instagram


3- Recommended Machine Specification for CATIA Student Edition

  • MacOS is NOT supported
  • Use of Ethernet Adapters is recommended instead of wireless or USB.
  • Only 64 bit OS is supported.
  • Virtual Machine/Parallel Software is NOT officially supported (it may work but we don't provide any support)
  • Make sure that your Antivirus is not blocking a TIGER application.
  • Current versions available

Find below the extended support date for each release and their compatibility
- CATIA V5-6R2014: 7-nov-2017  ► OK Windows 64BIT - 7/8
- CATIA V5-6R2015: 13-nov-2018 ►OK Windows 64BIT - 7/8/8.1
- CATIA V5-6R2016: 04-oct-2019 ►OK Windows 64BIT - 7/8/8.1
- CATIA V5-6R2017: 02-oct-2020 ►OK Windows 64BIT - 7/8/10
- CATIA V5-6R2018: 08-oct-2021 ►OK Windows 64BIT - 7/8/10

4- FAQ (Frequently Asked Questions)

    A- Account

Register to the website

There are 2 ways to register: you can either click on the "CONNECT" button to create a 3DS Public profile and finish your academic registration later, or you can directly click on CATIA Student Edition page to follow the full registration path.
Note: you can directly use your academic email address to create your account, it’s the fastest and easiest method to get your student account validated later.

When the first registration step is done (first name, last name, email address, password and country) 3 options are available:
1/ You have already used your academic email address, then click on Next
2/ You have registered with your personal email address, add you academic email address by clicking on "My school-issues email is:"
3/ You don't have an academic email address OR it is not recognized by our system, click on "I don't have a school email' and add your University info (your request will be reviewed shortly after)

Account approval

Expect from 1 to 5 business days to get approved by our teams.
To save time and to avoid back and forth emails, be sure to provide us with a valid proof of academic s​​​​​​​tatus.

What are the conditions for eligibility?

Acceptable forms of academic IDs are the following (only one is required):
- Scan of a dated and valid student ID
- Scan of a registration receipt for the current semester/year.
- Scan of a dated letter of enrollment on school letterhead for the current semester/year.

Update my login email and personal information

To update your login email (or your personal information), please connect to your Download Center and go to Settings (Click on CONNECT at the top of the page >Login > then click on your initials to access to your profile)

Change my password

A/ If you don’t remember your current password:
Click on the CONNECT button on the top bar, then, on the “?” to activate the Forgot Password form

B/ If you remember your password but want to change it:  
Access to your account (CONNECT > Login > click on the top circle with your initials), in the Settings tabs, you have your personal information, click on the “Reset Password” button.

Wrong school email entered while registering account


My Account is not approved yet 

Your account should be approved 1 to 5 days after your registration, please be patient.
If you don't receive updates from us, please ask an iQuestion and add a screen capture.

    B- Ordering & Licensing 

403 Forbidden error while purchasing

This error can happen for several reasons:

1/ If you receive the following message: "This resource is not available for your status"
--> CATIA Student Edition is exclusively available only for students and not for educators.

2/  If you receive the following message: "Access Denied! Your country and your IP address does not match"

This issue appears generally when you have registered your account from different country and trying to download the software from a different country.
To resolve this change your "Country" to the current one your are accessing from My account >Settings
After doing this, clear your browser cache and login again and then access software. It should work fine.

3/ If you receive the following message: "Access Denied!"
Our Store might be under maintenance, please come back later to finish the ordering process our contact us if the issue persists

In which countries is CATIA V5 Student Edition available?

CATIA V5 Student Edition is available Worldwide except countries embargoed and sanctioned countries or for legal reasons (including Puerto Rico).

Request a Refund

To request a refund, please use the dedicated form available on our website: HERE
Then, choose the topic refund and mention your email address and your order.

How to request a license 


My Download Center is empty


I Didn't receive my license key (.lic file)

You should receive your license key in less than 30 minutes. The message contains a “.LIC” file attached. It is sometimes considered as junk mail by Outlook, Gmail, Yahoo, Hotmail, etc. Please double-check in the corresponding folder. For example, should you use Gmail, the “SPAM” folder is accessible from the left menu:

Still can’t find the message? You can request again the email with your .Lic (license) file in your Download Center: go to your Download Center, select CATIA Student software and go directly to Step 2, B/ you should see the following:

Email will be sent on the first email address added when you created your account (can be your personal email address if you used it before confirming your account with the student email address).
Still stuck? Please open an iQuestion on our community website.

    C- Installation & Software

What is the Target-ID?

The "Target ID" is a code calculated on your computer. It identifies your computer and it is used to generate your license key.
It may be 8-character long for CATIA V5R20, V5R21 and V5-6R2012 or similar to ABC-AA11CCDD22EE33FF for V5-6R2014 and later.
The calculation of the Target ID has to be performed on the computer where CATIA Student Edition will be used

How can I determine my Target-ID?

To determine your computer's Target ID: please click here.

My Target-ID is 00000000

Make sure you used the Target ID Generator to determine your Target ID.
If you already did, you are probably running a Virtual machine and CATIA will not work. In this case: a) use a real machine and request a license transfer, or b) request a refund.

Target-ID doesn't detect any adapter

Please check the following points at your end before opening a new Question:

1. You are using Ethernet Adapters and NOT USB or Wireless adapters. USB or Wireless adapters are not supported
2. Make sure you are running Tiger.exe application “as administrator”

3. You are NOT using "Virtual Machine". Use of "Virtual Machine" is forbidden.
4. You are not using 32bit OS. 32bit OS is not supported
5. Antivirus software is NOT blocking the TIGER application.
6. You are NOT running TIGER from NAS (network attached storage)
7. Please make sure you are not extracting the TIGER.exe multiple times in same folder which renames the file and hence sometimes makes such issues. If you did this then, please delete all previous files and download again the zip file and extract it only once.

What is Nodelock Management and How to access it?

The "Nodelock Key Management" program allows to import your Target-ID in CATIA Student Edition.
To launch it:
For [Windows XP, Vista, Windows 7] From the Windows start menu, select: - Start > All Programs > CATIA STUDENT > Tools > Nodelock Key Management V5-6R20xx-
For [Windows 10], > CATIA STUDENT > Nodelock Key Management V5-6R20XX
Then, click on "File" > Import > import your license Key file (.lic) received by email. CATIA Student Edition is now activated. 

Virtual Machine/Parallel availability?

Please note that Virtual Machine/Parallel Software is NOT officially supported (it may work but we don't provide any support).

Error 1A000000F :invalid computer ID

This error happens when the Target-ID doesn't match to the license received. You have probably implemented the wrong Target-ID or used a license transfer and set a wrong Target-ID (wrong computer) and the new license has overwritten the previous Target-ID. To fix the issue, you need to identify the Target-ID of your current computer (the one you want to use for CATIA Student) and put the Target-ID in the textbox then click on "Activate my computer": a new license will be send and that license will work only for that computer.

5- Support

Differences between CATIA V5 Student Edition and the "commercial" version

There is no major difference between CATIA V5 Student Edition and its corresponding commercial license. From a capacity point of view, they are identical but produced parts and products are watermarked, making them unusable with a commercial license.

Included Workbenches

CATIA Student Edition includes a set of mechanical design-oriented workbenches. This is not an all-in-one version.
The CATIA V5 Student Edition contains a wide range of features that put you in the drivers seat of the entire design process, from part and assembly design through to manufacturing.

The richness of the CATIA V5 Student Edition will allow you to experience almost all the technology CATIA has to offer.

Included workbenches

  • 3 Axis Surface Machining 2 (SMG) -- Easily defines 3-axis milling and drilling operations.
  • Part Design (PDG) --Design complex parts with highly productive and robust modeling features in an intuitive environment.
  • Assembly Design 2 (ASD) -- Easily define mechanical assembly constraints automatically position parts and check assembly consistency
  • Generative Drafting 2 (GDR) --Generate drawings from 3D part and assembly designs with assistance to manage complex schema.
  • Interactive Drafting 1 (ID1) -- Address 2D design and drawing production requirement
  • Functional Molded Part (FMP) -- A new generation product for designing cast, molded and forged parts and related tooling with unmatched productivity and flexibility.
  • Structure Design 1 (SR1) --Rapidly design structures using catalogues of standard or custom sections. SR1 enables to simply and quickly creates linear, curved structures, and plates, using standard or user-defined sections. Taking advantage of an optimized user interface, the user can easily create and modify structures thanks to fully associative design in context capability.
  • Sheetmetal Design (SMD) -- Designs sheet metal parts in a very intuitive and productive environment.
  • Real Time Rendering 2 (RTR) --Enables designers to interactively create realistic and dynamic renderings and animations in real-time, by extensively using all the hardware features available.
  • Generative Shape Design (GSD) -- Help to design advanced shapes that are based on a combination of wireframe and extensive multiple surfaces. It includes high-level features with full specification capture and reuse.
  • Imagine and Shape (IMA) -- Enable designers and engineers to quickly, intuitively, transform a shape idea into a 3D geometric model. Probably one of the Students' preferred applications!
  • DMU Kinematics Simulator (KIN) -- Define, simulate, and analyze mechanisms for digital mock-ups of all sizes.
  • Photo Studio (PHS) -- Generate high quality photo-realistic images and movies of a digital mock-up, by using a powerful ray-tracing engine.
  • Photo Studio Optimizer (PHO) -- Optimizer is an essential complement to Photo Studio for users who want to create images and movies that will match reality. PSO extends PHS's rendering capabilities with such advanced technologies as global illumination and caustics.
  • Freestyle Sketch Tracer (FSK) -- Allows the integration of stylists' work (such as 2D painting) into a 3D format, as the basis for 3D virtual mock-ups.
  • Freestyle Shaper 2 (FSS) -- Provides powerful easy to use surface-based tools to help designers create styled shapes, enabling even casual users to easily smooth and trim curves and surfaces.
  • And also... DMU Space Analysis 2 (SPA), Plant Layout 1 (PLO), Generative Part Structural Analysis 2 (GPS), NC Manufacturing Review 2 (NCG), Prismatic Machining 2 (PMG), Lathe Machining 2 (LMG), STL Rapid Prototyping (TL1), Object Manager 2 (COM), Instant Collaborative Design 1 (CD1), IGES Interface 1 (IG1).

End-user agreement

The Student License Agreement sets particular usages for CATIA Student Edition. In particular:

  • You must install the software on a computer owned, leased by you [...] identified in the order placed by you by type, serial number, target ID and installation address. (article 1)
  • [You must be] a natural person (i) regularly enrolled as a student in an academic program, (ii) holding a valid registration receipt for the current semester or a valid letter of enrollment on school letterhead for the current year (iii) who is registered on 3DS Academy. (article 1)
  • CATIA V5 may only be operated by you, on your personal computer and only for your individual, personal and non-commercial learning, academic and/or research purposes, excluding any other purposes such as but without limitation any direct or indirect industrial, commercial and/or business purposes. (article 2)