This guide will help you apply for CATIA: install the software and fix potential issues (Same process for ICEM Surf)
Support is limited to purchase and installation phase only.
How to write a Question?
► Before posting a Question, please first search if your answer is already present in previously asked Questions (using the search bar available at the top) OR in below FAQs (Wiki / Installation Guide). If you can't find appropriate answers, please ask a Question following the steps below:
1/ Provide your registered email ID and add a screenshot of the error, warning messages, if any.
2/ If you are facing issue with purchase/order/download center then, please provide screenshot of “Billing Page” and “Download Center”
Note: For any technical help/query user can connect to CATIA User Community
1- Installation Guide
To download our installation guide, please click on the picture
All the following points are covered:
1/ Notice
2/ Support
3/ Prerequisites
4/ Registration
5/ Ordering
6/ Download
7/ Setup
8/ Licensing
9/ FAQ
2- Link to our Social Media
You can follow us and get our latest updates on:
Facebook
Twitter
Youtube
Instagram
3- Recommended Machine Specification for CATIA Student Edition
- MacOS is NOT supported
- Use of Ethernet Adapters is recommended instead of wireless or USB.
- Only 64 bit OS is supported.
- Virtual Machine/Parallel Software is NOT officially supported (it may work but we don't provide any support)
- Make sure that your Antivirus is not blocking a TIGER application.
- Current versions available
Find below the extended support date for each release and their compatibility
- CATIA V5-6R2014: 7-nov-2017 ► OK Windows 64BIT - 7/8
- CATIA V5-6R2015: 13-nov-2018 ►OK Windows 64BIT - 7/8/8.1
- CATIA V5-6R2016: 04-oct-2019 ►OK Windows 64BIT - 7/8/8.1
- CATIA V5-6R2017: 02-oct-2020 ►OK Windows 64BIT - 7/8/10
- CATIA V5-6R2018: 08-oct-2021 ►OK Windows 64BIT - 7/8/10
4- FAQ (Frequently Asked Questions)
A- Account
Register to the website
There are 2 ways to register: you can either click on the "CONNECT" button to create a 3DS Public profile and finish your academic registration later, or you can directly click on CATIA Student Edition page to follow the full registration path. |
Account approval
Expect from 1 to 5 business days to get approved by our teams. |
What are the conditions for eligibility?
Acceptable forms of academic IDs are the following (only one is required): |
Update my login email and personal information
To update your login email (or your personal information), please connect to your Download Center and go to Settings (Click on CONNECT at the top of the page >Login > then click on your initials to access to your profile) |
Change my password
A/ If you don’t remember your current password: B/ If you remember your password but want to change it: |
Wrong school email entered while registering account
My Account is not approved yet
Your account should be approved 1 to 5 days after your registration, please be patient. |
B- Ordering & Licensing
403 Forbidden error while purchasing
This error can happen for several reasons: This issue appears generally when you have registered your account from different country and trying to download the software from a different country. 3/ If you receive the following message: "Access Denied!" |
In which countries is CATIA V5 Student Edition available?
CATIA V5 Student Edition is available Worldwide except countries embargoed and sanctioned countries or for legal reasons (including Puerto Rico). |
Request a Refund
To request a refund, please use the dedicated form available on our website: HERE |
How to request a license
My Download Center is empty
I Didn't receive my license key (.lic file)
You should receive your license key in less than 30 minutes. The message contains a “.LIC” file attached. It is sometimes considered as junk mail by Outlook, Gmail, Yahoo, Hotmail, etc. Please double-check in the corresponding folder. For example, should you use Gmail, the “SPAM” folder is accessible from the left menu: Email will be sent on the first email address added when you created your account (can be your personal email address if you used it before confirming your account with the student email address). |
C- Installation & Software
What is the Target-ID?
The "Target ID" is a code calculated on your computer. It identifies your computer and it is used to generate your license key. |
How can I determine my Target-ID?
To determine your computer's Target ID: please click here. |
My Target-ID is 00000000
Make sure you used the Target ID Generator to determine your Target ID. |
Target-ID doesn't detect any adapter
Please check the following points at your end before opening a new Question: 1. You are using Ethernet Adapters and NOT USB or Wireless adapters. USB or Wireless adapters are not supported |
What is Nodelock Management and How to access it?
The "Nodelock Key Management" program allows to import your Target-ID in CATIA Student Edition. |
Virtual Machine/Parallel availability?
Please note that Virtual Machine/Parallel Software is NOT officially supported (it may work but we don't provide any support). |
Error 1A000000F :invalid computer ID
This error happens when the Target-ID doesn't match to the license received. You have probably implemented the wrong Target-ID or used a license transfer and set a wrong Target-ID (wrong computer) and the new license has overwritten the previous Target-ID. To fix the issue, you need to identify the Target-ID of your current computer (the one you want to use for CATIA Student) and put the Target-ID in the textbox then click on "Activate my computer": a new license will be send and that license will work only for that computer. |
5- Support
Differences between CATIA V5 Student Edition and the "commercial" version
There is no major difference between CATIA V5 Student Edition and its corresponding commercial license. From a capacity point of view, they are identical but produced parts and products are watermarked, making them unusable with a commercial license. |
Included Workbenches
CATIA Student Edition includes a set of mechanical design-oriented workbenches. This is not an all-in-one version. The richness of the CATIA V5 Student Edition will allow you to experience almost all the technology CATIA has to offer. Included workbenches
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End-user agreement
The Student License Agreement sets particular usages for CATIA Student Edition. In particular: |
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