I have never in my life had such a disastrous experience with a website. I have used SolidWorks (desktop version at work) for the past 10 years with no issues. The 3dexperience website is just horrible and full of bugs. Can't even add/create 3D content. There is no customer service option other than "Contact Us" and that has no relevant options. The 3ds.com support sends you in circles.

If my subscription is not canceled I'll have to dispute the charge on my credit card. Such a shame. I was excited to play with the software on my home PC.