SOLIDWORKS 2023 SP5, PDM Professional

Windows 11 workstations.

User A will log into the vault and navigate to our main folder for our design data.

Explorer will hang, (not responding) for 2 mintues 40 seconds until the folder open. This folder is two levels down into the root vault folder.

User B will navigate to the same folder on their computer an it takes 4 seconds to open the same folder.

I'm currently