Definition of Forum content types

Version 2

    The following guidelines can be used to help determine what type of content falls into the different areas within the forums.


    Note
    : Login to the SolidWorks Forums only requires a SolidWorks Customer Login (Subscription Service not required).

     

    Discussions:

    • The message is short and you are searching for feedback or an answer.


    • Meant for customer interactions (initial posting).


    • The style is informal.


    • The comments are more valued than the intial post.


    • Comments can be marked as the answer by the author or moderator.


     

    Repository: SolidWorks Forums - Discussions

    Access: Open to all (with or without being logged in), commenting requires login (Guest or Subsription Service account types)

     

     

    Solutions (KB):

    • Short FAQ with no graphics.


    • The language is more formal, or in the third person.


    • Placed in appropriate Area/Sub-Area.


    • Tagged with SolidWorks (major only) version.


    • Accessible within the KB or linked from the Forums and online Documentation.


     

    Repository: Solutions – Knowledge Base

    Access: Subscription Service Customers only

     

     

    Documents:

    • FAQ or how-to/best practice article with graphics and video.


    • API example macro or project.


    • Keep to short and to the point, no more than 1 to 2 pages in length.


    • The language is more formal, or in the third person.


    • Placed in appropriate Category/Sub-Category.


    • Tagged with SolidWorks version.


    • Viewing and commenting for Subscription Service Customers only.


     

    Repository: SolidWorks Forums - Documents

    Access: Subscription Service Customers only

     

     

    Blogs:

    • Written by SolidWorks employees.


    • Technical articles based on Forum categories.
    • Talk about an experience or lessons learned or share an opinion.


    • Personal voice of the author, and the style is informal.


     

    Repository: SolidWorks Forums - Blogs

    Access: Open to all, commenting requires login (Guest or Subsription Service account types)