The following are some key tips when creating or replying to a message in the forum.
Message Title- Create a clear, concise description of your message. This will help the gets others attention. Note: The other note here is create the message within the proper category. Placing a message in the wrong area will make it harder to get answers and comments.
Mark as Question - By default a message is created as a questions. If you aren't asking a question, just uncheck the Mark this thread as a Question. You can change this setting up to 15 minutes after posting the message.
Formatting- The rich text formatting controls are pretty standard with the exception of the Remove Formatting button which remove any formatting from the text. This can especially be an issue when pasting in from another source. Pasting content from another application (i.e., Microsoft Word) can be problematic.
Images and Video - Inserting a file is different than attaching an attachment, Insert Video or Image will insert the object in-line meaning you will see a preview of the image. If the image is too big, a smaller image will show (see the image above). To show
Links - Add links to other web pages by entering a URL or looking at your recent history within the Forums.
Quotes - Add quotes from previous posts.
Spell check- One of the key features is the ability to check your spelling before publish a discussion. Just click the button and the words not recognized will be displayed.
Text area- This is the area in which you enter the discussion. You can also use the right mouse button to insert links, tables, and images.
Change window size -
Attach Files - You can attach files to your document for other to view as well.
Tags - Add tags to help other find and categorize your discussions. You can add tags or select from Popular Tags.
We have just released an update to help address how to get into the forums easier via auto-fill. This is a browser option that will remember your login and and password (see notes & issues below). For a description of the other changes this week, see Forum update and Auto-Fill.
Notes & Known Issues:
IE 7/8 will not save the password. This is a browser related issue.
Enter (keyboard) does not default to select the “sign in” button for Chrome, Firefox, and Safari.
If you have any issues with the password (outside of IE), remove this site from the saved password list and try again.
If you still have issues, you may need to clear your browser and/or temporary file cache.
The following will show how to setup your browser to auto-fill. The 1st step is changing, if it’s not already set, your browser settings to accept auto-fill. The 2nd part is to accept saving the password once you enter your username (email) and password.
Internet Explorer 7/8
Settings (IE8 shown)
<Not available for IE>
Google Chrome 5.x
We will continue to look into the known issues listed, continue to improve this experience, and provide an easier means to consistently get into the Forums. Thanks again for your patience.
The following items have been addressed during system maintenance on 7/6:
Increased the timeout (4 hours).
When on a post or page when not logged in, login does not return you to Home page.
Direct URL links to private areas or content does not return you to Home page when you login.
Based on final testing and verification, we plan on rolling out auto-fill capabilities for all supported browsers later this week. We are still verifying specific IE issues and will publish a blog post describing the change and how to insure that auto-fill works consistently.
There are difference ways to attach or embed files and images within a message. This tip will help describe the differences and how to use each.
This is one of the more common methods of providing others with additional information so they can answer your question. There is a 50 MB limit on attachments and no restriction on file type (see note below).
To attach a file, just click Browse and select the desired file and click Open to attach the file.
If you are uploading a SolidWorks part, assembly, or drawing and do not Zip the file, it will be zipped automatically as the file is uploaded.
More than one file can be attached to a message, just repeat the process to attach another file.
Insert image is used to place an image within the message (see example below). This can be used to display the image so it is visible right in the message where you are discussing the issue.
There are three options; From your Computer (same process as Attach Files), Uploaded Images which allows you to re-use images already upload within that post, and From the Web where you can directly reference an image via URL. The From your Computer option is, by far, used most often.
Maximum file size is 2 MB.
Images larger then 450px wide or 600px tall will be scaled to fit.
Insert link allows for referencing a external URL or a items within the Community Forums. There are three optins; Web Address, All Content, and Browse History.
To link to an external web page (URL), click the Web address tab (default) and insert the URL.
To link to an item within the Community Forum, you can search using the All Content tab.
The Browse History button is useful is you have been to the desired page recently. Recent items are displayed and can be selected.
Video can also be embedded within a message. You must use one of the video service listed and insert the URL or embed code.
The 1st thing you need to do to access all the features of the forums is to insure you have an account.
While you can read many of the discussions without logging in, you will not have access to all the features (i.e., search) within the forums and you will not be able to comment or create a discussion.
There are two types of accounts, one created with a SolidWorks password, and one without. Customers also may be entitled to additional services and features within this site if your serial has an active Subscription Service contract.
If you have a serial #, use that to create the account.
One of the downsides in having a very active community, is that there are too many new threads and comment showing up in the Recent Content or Popular content areas. There is a way to limit what you see if you don't follow one of the Categories or Sub-Categories.
Define the Categories that are important
The 1st part of this is customizing Your View to show only the Categories/Sub-Categories or Groups that you want to follow.
Just navigate to the Categories/Sub-Categories and click Follow this community (see yellow highlighted area under the Actions menu).
Customize Your View
The 2nd part of this is customizing Your View to only show the things you are following.
Here are the steps:
Click Your View and Personalize
Select the Your Followed Places in to limit the Recent Content to only categories or groups you are following. You can also set this to just one Category or Sub-Category by selecting an items from the Communities pull-down.