Robbie Liotta

SolidWorks Support Monthly FAQ - December 2012

Blog Post created by Robbie Liotta Employee on Dec 26, 2012

This month's edition of SolidWorks Support News covers the most common questions and issues by the support team, as well as recent updates to the SolidWorks Knowledge Base.


Top Questions and Issues:


1. Updated Antivirus test results for installing SolidWorks 2013

When installing SolidWorks 2013, it should not be necessary to turn off or disable your anti-virus system if the anti virus system you are using is one which listed on the SolidWorks Anti-Virus test page, which has been updated for SolidWorks 2013. 


It’s worth noting that some of the previously listed Anti-virus systems are no longer supported and this new list contains the only tested and supported systems.


The Anti-Virus test result page is accessible at:


2.  S-061519 - Running any study in SolidWorks SimulationXpress 2013 SP1 (SimXpress) gives a 'Study Failed' error, sometimes followed by a SolidWorks crash. SimulationXpress 2013 SP0 did not have this issue. Is there a solution for SP1?


This issue has been identified in SPR 682053 - "SimulationXpress cannot solve anything in 2013 SP1 if full version of Simulation is not installed - 'Study Failed' message (2013 SP0 works ok)"


Please search for this SPR in the SolidWorks Knowledge Base (KB) and select to be notified when the SPR has been resolved.

For users who have upgraded to SolidWorks 2013 SP1 and do not wish to revert back to 2013 SP0 (where this issue is not present), there is a relatively easy solution available. The steps are outlined below, and a more detailed PDF with screenshots as well is included in the Knowledge Base Solution.


1) Run the SolidWorks 2013 SP1 Installation Manager (for instance by going to Control Panel > Programs > Programs and Features > SolidWorks 2013 SP01 > Change)
2) Select the 'Modify the individual installation (on this computer)' option
3) On the 'Serial Number' section of the Installation Manager, do not make any changes, just click the Next button (IMPORTANT: Do NOT enable the SolidWorks Simulation serial number checkbox!)
4) In the 'Product Select' section, click on the 'Select different packages or products' link and in the 'Select the package you want to show' window that appears, enable the 'Also show products that are not part of this package' checkbox, then click OK
5) The Product Selection list will now have additional options - select the checkbox next to 'SolidWorks Simulation' and click Next
6) The 'Summary' section should now show 'SolidWorks Simulation' in the 'Products to Add' area - click the 'Download and Modify' button
7) Upon completion of downloading, extraction, and installation, SimulationXpress 2013 SP1 should now function correctly

NOTE: Do not attempt to load the Simulation add-in after installation since you will get license errors. To use SimulationXpress, just go to Tools > SimulationXpress as you would normally.


If for some reason you are unable to download install the full version of Simulation 2013 SP1, please consider reverting to SolidWorks 2013 SP0 until SPR 682053 is resolved. As mentioned before, you can track the SPR status using the Knowledge Base through the Customer Portal.


3. SolidWorks World 2013 - SolidWorks World is fast approaching in January. SolidWorks Technical Support will have staff present at the SolidWorks Booth at the Partner Pavillion throughout the week. If you are attending this year, stop on by and say hello. We would love to meet you.


4.S-061541 - What is the purpose of the global/part (Sheet Metal Folder) bend allowance if this does not affect in any way the body bend allowance?


In SolidWorks 2013, the Bend Allowance displayed when editing the Sheet Metal Folder feature (uppermost sheet metal feature) is fully independent. There is no link between the this parameter and the body bend allowance (the one displayed when the sheet metal feature is edited).  This means that the global/part sheet metal feature bend allowance only used for setting the next created body bend allowance default value.


5. S-061447 - Is there a way to configure an Enterprise PDM datacard so that the tab functionality in the explorer will work normally?


Yes, this can be achieved by not having any images on the section of the datacard where you wish to use the tab functionality, i.e. by moving any images off that section of datacard as illustrated in the example below:


- create two folders 'A' and 'B' in vault
- import the attached datacards, 'Generic_SolidWorks Part Card' and 'images moved_SolidWorks Part Card' and save them to the above folder 'A' and folder 'B' respectively
- add a SW part file in each folder and leave them checked out
- in folder 'A' select the part and and click in the 'Number' field of the datacard
- then use the 'tab' key to tab through the datacard fields - this stops to work on the 'Type >> 'Built'  radio button
- then repeat the above steps in folder 'B'
- it can be seen that the tab functionality can be used normally and repeatedly


The only difference between the 2 datacards is that the 2 icon images (SW and SW part) have been moved off the tab properties frame of the 'images moved_SolidWorks Part Card'


Further details are available within Solution S-061447.




New Knowledge Base Articles:


1) S-060975 - Can you explain the concept of sheet metal body (local parameters) and the global/part parameters that was implemented in SolidWorks 2013?


The body sheet metal feature, has the thickness and bend radius option "Override default parameters". This is checked by default. This means that to change a body thickness, you must edit the specified body sheet metal feature. However, if this option were unchecked by the user, then the body's thickness will be controlled by the global thickness parameter.

Other sheet metal parameters, such as bend allowances, don't have the "Override default parameters" option. Therefore, the global/part sheet metal Bend Allowance parameter only controls the default parameter of a newly created body. However, after the body is created there will be no dependency between the global and body bend allowance parameter.



2) S-060084 - Why should users use caution when using "Link to Thickness" when working in multi body sheet metal?


The cut-extrude "link to thickness" option when applied to multibody sheet metal means that the cut-extrude depth will be applied to the default part thickness, not to the thickness of the body in which the cut extrude is applied.

In sheet metal the thickness of the part is based on the thickness of the first created body and this is the depth of the cut-extrude with link to thickness option



3) S-060801 - When working with multibody sheet metal, is it better to use the "link to thickness" option or "up-to-next" when creating cut-extrude features?


When working with cut-extrude features in sheet metal, and if the objective is to cut through the body, the option "up-to-next" is probably easier. This is particularly true if the part's bodies have different thicknesses.


However, it is possible to use the cut-extrude "Link to thickness" option in a multibody part with different bodies' thicknesses.


Assume you have a part with 2 sheet metal bodies and each body have a 2 and 3 mm in thickness respectively. Also assume that editing these bodies sheet metal features show the option "Override default parameters" checked. Because the option "Link to Thickness" means "Link to (Part) Thickness" we need to make the part thickness equal or larger that any of the existing bodies' thicknesses. Hence we must edit the global/Part sheet metal folder feature and set the "Part" thickness to 3 mm or larger.


Now, when a cut-extrude with "Link to Thickness" checked is created the cut-extrude will cut through the body thickness.



Thanks for reading this month’s SolidWorks Support News. If you need additional help with these issues or any others, please contact your SolidWorks Value Added Reseller.