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2012

This month’s edition of SolidWorks Support News covers the most common questions and issues handled by the support team, as well as recent updates to the SolidWorks Knowledge Base.

 

Top Questions and Issues:

 

  1. SolidWorks 2013 Beta program has started!
    The Beta Program has started! Visit the 2013 Beta site and click "Join Now" to keep updated on the latest Beta News. Participating in the 2013 Beta Program is an excellent opportunity to learn about the new functionality and how it can help your design process before SolidWorks 2013 is released. If you have any questions please email us at beta@solidworks.comS-059626.

  2. S-059626 - Is it really true that SolidWorks 2013 will not install on Windows XP?
    Correct. SolidWorks 2013 will NOT install on Windows XP. The only choice for Windows XP users is to upgrade to Windows 7 or stay with their current version of SolidWorks and miss out on the new features of SolidWorks 2013.

  3. S-059506 - Why are some SolidWorks 2012 tutorials showing XML code and how can they be fixed?
    A problem with the SolidWorks 2012 CHM (*.chm) files causes this problem on SOME computers.

    Download, extract and copy the attached "SolidWorks 2012 tutorials 4182012.ZIP" file to the following SolidWorks installation directory, "C:\Program Files\SolidWorks Corp\SolidWorks\lang\english". (This is the default location and may differ if you specified a different location for your installation).

    For SolidWorks Simulation tutorials, download and extract the attached Simulation 2012 Tutorials.zip to the same location.
    Pending successful testing, this issue will be fixed in SolidWorks 2013.

  4. S-059560 -Why do I still see the effects of radiation when I uncheck "Environment radiation"?
    When the “Environment radiation” is off, the Environment Temperature defaults to absolute zero. So the ambient radiation is as if the model is in space outside the earth’s atmosphere and radiating to absolute zero temperature. The “Environment Radiation” command is available for users to specify a temperature other than absolute zero because most radiation problems are within the earth’s atmosphere. Take a look at the equation below:

    The general heat rate equation (1) due to radiation is

    (1) qrad = emissivity*area*sigma*((Twall)^4 – (Tsur)^4)

    if Tsur = 0 (absolute zero) then equation (1) reduces to

    (2)qrad = emissivity *area*sigma*((Twall)^4)

    What this means is that equation (2) is used when the Environment Radiation is not checked. If we assume that emissivity, area, and temperature at wall (Twall) are all the same, then the heat (qrad) in equation (2) would be greater than equation (1).

 

 

New Knowledge Base Articles:

 

  1. S-059602 - Is it possible to view the exploded configuration in eDrawings for the iPad?
    Yes.  The exploded view can be activated by tapping on the Explode button, similar to the desktop version of eDrawings.  The explode button is the third button from the right in the upper right corner of the app.

    Note: The exploded configuration is not listed in the Configuration tab.  There is a special button for activating the exploded view in eDrawings.

  2. S-059630 - Do SolidWorks 2012 educational licenses contain SolidWorks Plastics?
    No. SolidWorks Plastics will not be available with educational licenses until SolidWorks 2013.

  3. S-059627 - Can a network location (UNC Path) or mapped drive be set for my Auto Recover folder location?
    No, mapped drives and network paths cannot be set for Auto Recover.
    If this is attempted, you will be prompted with a warning:

    - The specified auto-recover folder is not on a local drive. Auto-recover folders cannot be on network drives.
      Would you like to specify a new folder?
    - Click Yes to specify a new folder.
    - Click No to revert to the previous folder.

  4. S-059275 - Where can I find the SPR 627722 hotfix required for Solidworks 2011 SP5 by Logopress3 2012 SP0.2?
    The SPR 627722 hotfix is attached to this Knowledge Base Solution.
    As further reference see:
    http://www.logopress3.com/en/index.php

    In order to install the hotfix:
    - Install HotFix_627722  (after verifying in the Task Manager that sldworks.exe isn't running)
    - Verify that an entry exists in 'Add/Remove Programs' with the correct SPR number
    - Verify that HotFix_627722.exe isn't running in the Task Manager

    Before upgrade Solidworks to the next main release the hotfix needs to be removed following these steps:
    - Uninstall the hotfix from 'Add/Remove Programs' (after verifying in the Task Manager that sldworks.exe isn't running)
    - Verify that hotfix.exe isn't running in the Task Manager

  5. S-059335 - When was "Enable Auto Dimensioning of Sketches" functionality added to FeatureWorks?
    This functionality was introduced in SolidWorks 2009.

 

 

Thanks for reading this month’s SolidWorks Support News. If you need additional help with these issues or any others, please contact your SolidWorks Value Added Reseller.

This month’s edition of SolidWorks Support News covers the most common questions and issues handled by the support team, as well as recent updates to the SolidWorks Knowledge Base.

 

Top Questions and Issues:

 

  1. SolidWorks 2013 Beta program.
    Be part of the SolidWorks 2013 Beta program to test and explore all the new and exciting features for SolidWorks Design, SolidWorks Simulation, and SolidWorks Enterprise PDM! The SolidWorks Beta team is excited to announce that the 2013 Beta program will be launched in June 2012.

    SolidWorks 2013 includes many new user-driven enhancements – along with some entirely new areas of functionality. Visit the 2013 Beta site and click "Join Now" to keep updated on the latest Beta News.

    Participating in the 2013 Beta Program is an excellent opportunity to learn about the new functionality and how it can help your design process before SolidWorks 2013 is released. If you have any questions please email us at beta@solidworks.com

  2. S-059320 Animations / Motion Studies rendered using PhotoView 360 are incomplete, the first few frames render successfully then the rendering stops without warning. How can this be prevented?

    If no frames of the animation can be rendered please report the problem to technical support.  If the animation rendering fails after several frames please verify that the PC is not running out of memory or disk space during the animation.  Long and/or high resolution animations can require significant PC resources.  If there are sufficient resources but the rendered animations still fail after several frames the problem is likely to be that logged with SPR 622039. 

    At the time of writing the root cause of SPR 622039 is still under investigation – please check the Customer Portal for latest status.  An interim solution from SolidWorks 2012 SP2 onwards is to make a change to a registry value as described in this Knowledge Base Solution.
  3. Change in behavior for ½ and ¼ symmetry bolts in SolidWorks simulation. Up to version 2012 SP0.0

    When defining Symmetry bolts, (either 1/2 or 1/4), the value of the Pre-load entered in the Bolt Connector's definition should be divided respectively by 1/2 and ¼ because the past behavior of the program (up to version 2012 SP0.0) is that the pre-loadfor the symmetry bolt is taken as-is, and not divided by the factor of symmetry.Therefore, leaving the pre-load for the whole bolt is equivalent to doubling or quadruplingit for the symmetry bolt. The 2011 Online help states "If you use symmetrical bolts,enter 1/2 or 1/4 of the total pre-load value and 1/2 or 1/4 of the total mass ofthe bolt according to the selected symmetry type. Also, when you list bolt forcesafter running a study, the results equal 1/2 or 1/4 of the total force.

 

 

New Knowledge Base Articles:

 

  1. S-059188 - What causes a preview of SolidWorks files to only display bitmap images after upgrading to Enterprise PDM 2012 using an administrative install image through Windows® Domain Service Group Policy Object?

    The issue is most likely caused by eDrawings® not properly registering and restricting the Enterprise PDM Preview tab to only show a bitmap image of SolidWorks files. Also the option to "Show bitmap for SolidWorks files" is not available in the Display -> Options from the Explorer. This issue has been reported to happen on 64-bit Windows operating systems only and has been submitted to development under SPR 645157.

    Work around solutions are provided within the Knowledge Base Solution.
  2. S-059252 - Is it possible to enter air properties to the Engineering Database of a specific relative humidity (or steam) without using the relative humidity boundary condition option?

    First the Molar mass needs to be calculated. The specific humidity value obtained with the following Web site could be used for the Molar mass calculation (Msum) shown below.

    X(H20) – mass fraction of water (is taken from specific humidity field and has to be divided by 1000
    X(air)=1- X(H2O)
    1/Msum= X(H2O)/M(H2O)+X(air)/M(air)
  3. S-059177 How does eDrawings® 2012's file references (out of date / watermark) check work?

    The eDrawings 2012 file references check applies to SolidWorks assembly and drawing files that are opened in eDrawings 2012. eDrawings does NOT automatically perform the out-of-date, file references check when an assembly or drawing is opened; the check is optional.

    NOTE: the file references check is different than the file synchronization (graphics data) check that was implemented in eDrawings 2011. That check applies to part files and is performed, automatically, on open. A watermark (red text) prompting you to rebuild the part in SolidWorks will display if the part file's graphics data is out of date.

    To perform the check, after a SolidWorks assembly or drawing is opened, click on the yellow warning icon that displays in the status bar and select "Check if File is Out of Date". Three possible scenarios can occur:

    A. The file is up to date
    A message stating, "This file is up to date", will display and the warning icon and out of date watermark (the red text, if chosen to be displayed) will disappear for the active file.

    B. The file is out of date
    A message stating, "This file is not up to date. Open the original file in SolidWorks. Rebuild and Save the file again.", will display and the warning icon and out of date watermark will remain visible.

    C. The file's references cannot be determined
    A message stating, "This document may not be up-to-date. Some of the files referenced by this document are missing.", will display and the warning icon and out of date watermark will remain visible.

    The warning icon and watermark will be "reset" if a different file is opened or if the active file is closed and re-opened.

 

 

Thanks for reading this month’s SolidWorks Support News. If you need additional help with these issues or any others, please contact your SolidWorks Value Added Reseller.

 

The SolidWorks Support Team