Robbie Liotta

SolidWorks Support Monthly FAQ - November 2011

Blog Post created by Robbie Liotta Employee on Nov 16, 2011

This month’s edition of SolidWorks Support News covers a few of the most common questions and issues handled by the support team over the past month, as well as recent updates to the SolidWorks Knowledge Base.


Top questions and issues


1)  SolidWorks 2012 SP0.0 Toolbox -  A hotfix been made available for SolidWorks 2012 SP0.0 Toolbox problems impacting upgrades from previous versions.


The following two problems have been identified which can impact some customers upgrading a previous major version's SolidWorks Toolbox installation to 2012 SP0.0.


  • SPR 627126 (Toolbox data upgraded on an operating system that uses commas as the decimal symbol will result in unusable Toolbox parts.). For more details regarding this problem, please refer to Knowledge Base Solution S-056855.
  • SPR 627178 (Toolbox customized part numbers and descriptions are no longer displayed after upgrading to SolidWorks 2012.) For more details regarding this problem, please refer to Knowledge Base Solution S-056856.


The Hotfix (HotFix_627753.exe) and instructions are attached to Knowledge Base Solution S-056921. The issue will be also corrected in 2012 SP1.0 which is currently targeted for mid-November. The SP1.0 solution will prevent the problems for customers that have not yet upgraded to 2012 and will also correct the issue for customers who have already upgraded to SP0.0.


2)  In SolidWorks 2012, is the Toolbox still dependent on the Access database (swbrowser.mdb) for information?


In SolidWorks 2012, the Toolbox no longer depends on the Access database (Please note that Hole Wizard will continue to use this Access database as its source of information). The data stored in various tables in the database such as sizes, lengths, drive types, part numbers, and properties, will now be stored in each part file. The benefits gained by storing the information in each part file include overall performance improvements when:

• Dragging the components from the task pane to the graphics area preview
• Dropping components into the graphics area to finish loading of the Property Manager
• Clicking OK to complete the insert, etc.


To find out more, please go to S-057065.



New Knowledge Base articles


1. What can cause the error "Failed to read import metadata file. Reason: Unknown exception" when trying to run the Enterprise PDM XML import tool?


This error can be caused by incorrectly formatted XML export file, whereby a file element has one or more in_folder attribute(s) pointing to a non existing folder_id. To find out more, please go to S-056743.


2. What is the intention of the Spool functionality within Routing?


Spools are sections of pipes or tubes and fittings that are manufactured separately and then connected during a final assembly or construction process.In SolidWorks Routing, the user can create their Route as one sub-assembly. The spool functionality can then be used to divide the route in Spools. 


To find out more, please go to S-056914.


3) Comparison of Particle Study and Tracer Study


The new tracer feature gives you the possibility to simulate concentration source, surface condensation or evaporation of an admixture fluid (for example, water vapor or toxic gas) in the carrier fluid (for example, air) under assumption that the presence of the admixture has negligible influence on the carrier fluid flow. This means that the concentration of the admixture is relatively low. In many cases,  development of gas in liquid or liquid in gas in fact disturbs the main flow and thus cannot be applied.

The existing Particle study allows you to display trajectories of physical particles and obtain various information about their behavior, including the effects of particles accumulation as the result of particles interaction with walls. These particles are spherical particles of specified material (liquid or solid) and constant mass.

Tracer study applies in priority to track gas in a carrier gas for ventilation application (is the toxic gas properly evacuated from the labs?), or liquid in another liquid.

Particle study applies in priority to follow spherical particles (such as dust) in a carrier fluid (to evaluate accumulation or erosion for instance).


To find out more, please go to S-056980.


4) Breakdown of Life Cycle Assessment in SolidWorks Sustainability


The life cycle of products is broken down in eleven steps as shown in the image in the Solution. You will find also an explanation of how each steps is reflected in SolidWorks Sustainability.  To find out more, please go to S-056975.


Thanks for reading this month’s SolidWorks Support Monthly FAQ. If you need additional help with these issues or any others, please contact your SolidWorks Value Added Reseller. You can also visit the SolidWorks website to learn more about SolidWorks Subscription Service.