Knowledge Base Solution

S-064737

 

Question

Why does the installation of SOLIDWORKS 2014 generate a message that it is not supported on Windows® XP, when the installation is being installed on a PC that is running Windows® 7 X64?

 

Answer

Usually when the Installation Manager (IM) is reporting the incorrect operating system is in use it means that the SOLIDWORKS Installation Manager (IM) is running in compatibility mode.

 

Please try the following:

  • Right click on “sldim.exe” and select properties then select -> Compatibility; See if it is set to run as XP
  • Unselect this option if it has been set and then re-run the installation.

 

Note:  If running the installation from the “setup.exe” try running the installation from the “sldim.exe” found in the folder named “sldim”.

 

The above information is an extract from the SOLIDWORKS Knowledge Base, which contains many thousands of technical articles written by the SOLIDWORKS Technical Services team. The full Knowledge Base can be searched from MySolidWorks, the Customer Portal or the SOLIDWORKS search box in the application title bar. Subscription is required for access to the Knowledge Base.