Jaime Luo

FAQ - Why does uploading a file from a data server or email hang or crash eDrawings for iPad?

Blog Post created by Jaime Luo Employee on Apr 27, 2012

Solution ID: S-059045

Updated: 4/27/12

 

Question:

Why does uploading a file from a data server or email hang or crash eDrawings® for iPad?


Answer:

If uploading a file to eDrawings for iPad hangs or crashes, restart the app and verify if the file is present in the User Files tab.  If present, it means that the file was successfully uploaded but the app had failed during render.  The file will typically render successfully once accessed from the eDrawings for iPad interface.

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

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