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Solution ID: S-060236

Updated: 8/30/12

 

Question:

How will eDrawings Pro for iPad be supported?


Answer:

DS SolidWorks will provide the same level of support offered to the desktop users and to the iPad users of eDrawings.

For any support inquiry, send an email to the eDrawings Support team  at the following email: support@edrawingsviewer.com

For more information, please visit http://www.edrawingsviewer.com

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

Solution ID: S-060192

Updated: 8/30/12

 

Question:

How much RAM memory does each generation of iPad have?


Answer:

As of current, the original iPad has 256MB DDR, iPad 2 has 512 MB DDR2 and iPad3 has 1024MB DDR2.

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

Solution ID: S-060238

Updated: 8/30/12

 

Question:

Can eDrawings for iPad display markups created in eDrawings Pro for iPad?


Answer:

The recipients that want to review eDrawings files are able to display markups with eDrawings for iPad. They do not need to purchase eDrawings Pro for iPad to view the annotated eDrawings files.

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

Solution ID: S-060239

Updated: 8/30/12

 

Question:

What can the markup feature in eDrawings Pro for iPad do?


Answer:

eDrawings Pro for iPad lets you create markup your 3D models including text input, freehand notations, dimensions, cross section views, pictures and camera snapshots. Users are able to share marked up eDrawings files by saving and sending them to others for review.

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

Solution ID: S-060237

Updated: 8/30/12

 

Question:

In what languages will eDrawings Pro for iPad be available?


Answer:

Although eDrawings Pro for iPad is available worldwide, the mobile application user interface will initially be available in English only. However, it will support eDrawings files in all languages created with eDrawings publishers, SolidWorks and DraftSight.

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

Solution ID: S-060235

Updated: 8/30/12

 

Question:

What are the new capabilities of eDrawings Pro for iPad?


Answer:

- New intuitive and easy-to-use user interface

- Open 2D (edrw, slddrw, dwg, dxf) & 3D (easm, eprt, sldasm, sldprt) files from any location: email attachments, cloud storage services (DropBox, Google Drive, Skydrive, YouSendIt…), email, web & ftp site, internal networks and through iTunes File Sharing

- Zoom, pan and rotate your 2D or 3D CAD data using multi-touch gestures

- Browse your assembly components tree, configurations and drawing sheets

- Hide, show and make components transparent

- Views mode selection: standard orthogonal views, shaded with edges, perspective view

- Play animated 3D standard views as well as 2D drawing views.

- View your designs in full screen and double tap to fit it on screen

- Double tap zooms to drawing views

- Significant performance improvements opening, manipulating and interacting with all models

- Markup your designs and send to others, read others’ markups

- Measure your design data with face, edge, vertices and cylindrical holes filters

- View dynamic cross sections of your 3D designs

- Settings panel for markup customization

- Sample files included

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

Solution ID: S-060240

Updated: 8/30/12

 

Question:

Why eDrawings for iPad and eDrawings Pro for iPad?


Answer:

eDrawings for iPad is the product design communication tool for sharing representations of both 2D drawings and 3D models that helps the user easily understands and navigates the design data he receives and enable him also easily to share them with others via email.

 

eDrawings Pro for iPad extends the functionality of eDrawings for iPad to include advanced viewing capabilities to create dynamic cross-section views, to measure and markup design parts and assembly with the unique ability to share eDrawings files as review-enabled by email. In return, recipients are also able to view, markup and send back the eDrawings file using either the eDrawings for desktop applications or eDrawings Pro for iPad.

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

Solution ID: S-060234

Updated: 8/30/12

 

Question:

Is there a help file for eDrawings Pro for iPad?


Answer:

Please see attached PDF file to this solution.  These images are included in the help button in the eDrawings Pro for iPad app.

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

We announced the release of eDrawings for iPad earlier today, and while we're excited about it, we realize that some of you are using tablets with other operating systems. So if you would like to see a version of eDrawings for a different mobile operating system, leave a comment on this entry and let us know. Our product managers want to hear from you.

Solution ID: S-059074

Updated: 4/30/2012
 
Question:
Where can I go for more information or questions about eDrawings® for iPad®?
  
Answer:
Visit http://www.edrawingsviewer.com/support for additional help and FAQ topics. 
Many topics apply to all products:
eDrawings Viewer
eDrawings Viewer for Mac
eDrawings for iPad. 

You can search the FAQ topics for information specific to the iPad app. Use the Report a Problem links to notify us of problems in any of the eDrawings products.

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

Solution ID: S-059058

Updated: 4/27/12

 

Question:

What display types are available in eDrawings for iPad?


Answer:

Currently, eDrawings for iPad will only display files in shaded mode.

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

Solution ID: S-059085

Updated: 4/27/12

 

Question:

How is a model returned back to its default view orientation on eDrawings for iPad?


Answer:

Press the home button of the eDrawings for iPad app to return the model to its default view orientation.

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

Solution ID: S-059045

Updated: 4/27/12

 

Question:

Why does uploading a file from a data server or email hang or crash eDrawings® for iPad?


Answer:

If uploading a file to eDrawings for iPad hangs or crashes, restart the app and verify if the file is present in the User Files tab.  If present, it means that the file was successfully uploaded but the app had failed during render.  The file will typically render successfully once accessed from the eDrawings for iPad interface.

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

Solution ID: S-059044

Updated: 4/27/12

 

Question:

How are user files deleted on eDrawings for iPad?


Answer:

In the home screen of eDrawings for iPad, switch to the "User Files" tab and select the trash button. Two selection options will display: "Select Files to Delete" and "Delete All User Files".

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question

Solution ID: S-059043

Updated: 4/27/12

 

Question:

Why are there multiple files of the same name in eDrawings for iPad?


Answer:

If the same named file(s) is loaded into eDrawings® for iPad more than once, the first instance/previous file is not overwritten. Multiple instances of the file are added and are differentiated with an iteration tag, <1>, <2>, <3>, etc.

 

For example, if the user loads the file "test.eprt" twice, from an email or data share, the file will show on the screen as test-1.eprt and test-2.eprt.  Be aware that the file name truncates if it is longer than 17 characters, making it difficult to determine its version/iteration.  However, the icons will be sorted by file name.

 

For more information:

- See eDrawings FAQs (Frequently Asked Questions)

- Ask an eDrawing question