• Solidworks 2017 Everything frozen

    Hello. I am trying to run solidworks 2017 on my university's vmware however, when I try to open solidworks it gets stuck on loading registry. Also when I try to open anything related to solidworks it is frozen. Sho...
    Joshua Tashbar
    last modified by Joshua Tashbar
  • We just uploaded the 2017 version and  the option to Include prefix, suffix and tolerance of dimensions, in a note is not working.

    . SolidWorks API Support
    Kristian Grasberger
    last modified by Kristian Grasberger
  • SolidWorks Web Help not working

    Hello,   I recently got SolidWorks and am taking the essentials course. On the first day the teacher showed us what he called an invaluable tool, the "web help" search bar. As you type something, the program pul...
    Aaron Mednick
    last modified by Aaron Mednick
  • Install FAILED with code 1603

    I am unable to installed solidworks 2017 and always get the error message "** Install FAILED with code 1603".  Please check below for the last few snippets of installation error logs taken during the last install...
    Abdelatif Elaissate
    last modified by Abdelatif Elaissate
  • Windows update

    We had a couple computers with an install message that came up after a windows install. Any ideas what this is?  
    Joseph Nagle
    last modified by Joseph Nagle
  • Certified Video Card driver does not install on the selected OS

    At SOLIDWORKS Hardware Certification | Hardware & System Requirements | SOLIDWORKS , I selected the following to get the right driver for re-purposing an older PC before installing SWx Edu 2019-2020 on it.  ...
    Tom Gagnon
    last modified by Tom Gagnon
  • Have product key but lost CD for solidworks 2013. What can I do?

    Hi, I want to reinstall solidworks 2013 on a new PC. I cannot find the CD, but I do have my product key, how can I make this work?
    Salvatore Lucci
    last modified by Salvatore Lucci
  • SNL on a Cloud server

    We have a few offices using Solidworks in different cities. We need to access to SNL from those remote workplace. Can I install SNL on a Cloud Server (Amazon Web Services, for exanple)? I've already created instance E...
    Timur Kairalapov
    last modified by Timur Kairalapov
  • New workstation specs, what should I upgrade (if anything)

    Our assemblies top out around 5,000 parts, most are much smaller.  I do occasional FEA, but it's not every day, or even every month.   Using 2010 premium and here is a workstation some local guys have quote...
    Robert Wicks
    last modified by Robert Wicks
  • Solidworks PCB and Workstation HP Z420

    Hi I have received from my IT department this PC; do you think is ok for Solidworks PCB:   Workstation HP Z420 Intel Xeon QUAD Core E5-1603 2,8Ghz RAM 32 GB 1 x SSD 256 GB 1 x HDD 1 TB NVIDIA QUADRO K2000 ...
    Roberto Missoli
    last modified by Roberto Missoli
  • Solidworks 2018 performance issues

    Greetings, I am experiencing some performance issues with solidworks 2018 sp 5. I am running windows 10 on a HP Z600 with 16G of ram. I have the latest video card driver for my M2000.   Solidworks is operating s...
    Nigel Bowen
    last modified by Nigel Bowen
  • License Server Installation

    Hello,   We are getting ready to set up a SolidWorks network license and I had some questions about the license server setup. According to the system requirements page, a Windows Server OS version is listed for ...
    John Lewis
    last modified by John Lewis
  • what is the best solution in "lost connection to data base"

    Jorge cuevas
    last modified by Jorge cuevas
  • How to Setup PDM Web Server?

    How do I setup the Web Server for PDM?   I'm not an end-user of PDM, I do the network admin for the company. They've asked me to setup the Web Server for PDM. I don't see any sites or virtual directories in IIS....
    Scott Keen
    last modified by Scott Keen
  • High performance Computer for SW 2019

    Hi. Sorry by my english language, I know is very poor, buy I think that writting in english you´ll can understand me better. I want to buy one computer to run assemblies with more than 10.000 parts. and I&acut...
    Jose Carlos Mundo
    last modified by Jose Carlos Mundo
  • Solidworks crashing on start up. Fault Module: ig9icd64:00021621

    Hi all, From last week, anytime I start up Solidworks, it crashes after about 20 s regardless of any action you take. The error message I keep getting is Fault Module:  ig9icd64:00021621 Anyone experiencing th...
    Ebenezer Owusu-Ansah
    last modified by Ebenezer Owusu-Ansah
  • Switching from Standalone License to Network License

    My company has 4 SW users, 3 onsite and 1 offsite, all with Standalone Licenses. The 3 onsite users have SW Professional. The offsite user has SW Premium and SW Flow Simulation, and will be getting SW Composer soon....
    Sarah Dwight
    last modified by Sarah Dwight
  • Did Windows Update replace your video card driver too?

    Hi everyone, I'm running into an issue on one of my computers. Every time Windows 10 does one of its quarterly updates, it rolls back the SolidWorks certified graphics driver for my Quadro K2200 and replaces it wi...
    John Burrill
    last modified by John Burrill
  • SolidWorks 2017 access violation attempt to read from memory

    Hello,   I recently bought a 2 in 1 tablet PC to use for school and also to have a kinda mobile device that could run SW for drawing at project locations. I installed SW 2017 on it and it worked pretty good at f...
    Sander Storm
    last modified by Sander Storm
  • Clicking on Mouse scroll button won't rotate in Solidworks 64bit... drivers needed?

    Just been working on getting Solidworks set up on a M6400 Vista 64bit system and took a bit to get the drivers for bluetooth and my mouse set up right,  but when you click the middle scroll button to rotate the i...
    Andrew Paulsen
    last modified by Andrew Paulsen